nAccountabilities/Duties:\n\n Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.\n Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.\n TITLE: Guest Service Representative/Crafter\n \nLOCATION: Woodmore Towne Centre | 9301 Woodmore Center Drive #511, Glenarden, MD 20706\n \nREPORTS TO: Bakery Manager/Lead Operator\n \nAt Nothing Bundt Cakes, the Guest Services Representative/Crafter sweetens up the place,\n \nsetting the mood and making a stop in the bakery an event worth posting about.