Passion for serving and helping others • Finds opportunities to be generous with our guests and our team • Leading and overseeing the coordination of all aspect of PM operations • Maintains shift productivity and labor goals, including break compliance • Ensures adherence to all safety and security procedures • Cash management and flow during day part • Excellence in daily operations of a high-volume, fast-paced restaurant • Respectful and immediate response to guest needs • Take and assemble catering orders • Ensure stewardship of all resources, even the smallest things: paper goods, towels, etc. Additionally, the Director of Operations would primarily partner with the Operator to own, to grow, and to take the business to the next level through: excellent operations, a “REMARK”able Drive Thru experience, a thriving catering business, and development of senior leadership through consistent development meetings and one-on-one sessions.