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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings . Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Store - WILMINGTON-CHRISTIANA, DE Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination <ul><li>Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. </li><li>Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. </li><li>Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. </li><li>Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. </li><li>Communicate events with clients and store team members. </li><li>Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. </li><li>Adjust plans and events based on client's feedback and needs. </li><li>Create backup or emergency plans to be executed as needed. </li><li>Ensure client satisfaction for scheduled events. </li><li>Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. </li></ul>Customer Experience<ul><li>Help customers shop, locate products, and provide them with solutions. </li><li>Provide fast and friendly check out experience. </li><li>Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. </li><li>Educate customer on Voice of Customer (VOC) survey. </li><li>Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) </li><li>Participate in the truck un-load, stocking and planogram (POGs) processes. </li><li>Complete merchandise recovery and maintenance. </li><li>Perform Store in Stock Optimization (SISO) and AD set duties as assigned. </li><li>Support shrink and safety programs </li><li>Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. </li><li>Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members </li><li>Cross trained in Custom Framing selling and production. </li><li>Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms </li></ul>Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires<ul><li>Energetic and enthusiastic and personality. </li><li>The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. </li><li>Must have excellent people skills. </li><li>Must have experience working with children and children's events. </li><li>Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. </li><li>Must have organizational skills, interpersonal skills, and creative problem-solving skills. </li><li>Retail and/or customer service experience required </li></ul>Physical Requirements Work Environment<ul><li>Ability to remain standing for long periods of time. </li><li>Ability to move throughout the store. </li><li>Regular bending, lifting, carrying, reaching, and stretching. </li><li>Lifting heavy boxes and accessing high shelves by ladder or similar equipment </li><li>If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. </li></ul><ul><li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings </li></ul> Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customersto create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Michaels

Retail Team Member - Party & Event Host

Administrative Skills

Calendar Management

Communication Skills

Corporate Policies

Credit Cards

Customer Experience

Customer Satisfaction

Customer Support/Service

Customer Training

Emergency Planning

English Language

Event Management

Heavy Lifting

Interpersonal Skills

Interviewing Skills

Loading/Unloading

Maintain Compliance

Organizational Skills

Painting (Facilities and Maintenance)

Presentation/Verbal Skills

Problem Solving Skills

Regulatory Compliance

Regulatory Requirements

Retail

Safety Standards

Safety/Work Safety

Sales

Shopping Carts

Standard Operating Procedures (SOP)

Writing Skills

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We are looking for individuals with a strong physical presence and the tactical communication skills necessary to manage large crowds and maintain a safe, enjoyable environment for all attendees. Signal of Wilmington is seeking professional, high-visibility Event Security Specialists to join our elite "First Choice" standby roster.

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<h2>Event Security Specialist (On-Call/Standby)</h2>Location: Wilmington, DE (Events held statewide) Pay Rate: $18.00 – $20.00 per hourEmployment Type: Part-Time / Event-Based<h3>Overview</h3>Signal of Wilmington is seeking professional, high-visibility Event Security Specialists to join our elite "First Choice" standby roster. We provide security for a variety of monthly events ranging from festivals and concerts to private corporate gatherings across the state of Delaware.This is not a traditional 40-hour desk job. We are looking for individuals with a strong physical presence and the tactical communication skills necessary to manage large crowds and maintain a safe, enjoyable environment for all attendees.<h3>Key Responsibilities</h3><ul><li>Crowd Management: Monitor guest flow, manage entry points, and ensure "no-go" zones remain secure.</li><li>Active Presence: Maintain a highly visible, professional stance to deter disruptive behavior before it starts.</li><li>De-escalation: Use professional communication to resolve conflicts and handle intoxicated or unruly patrons.</li><li>Emergency Response: Act as a first responder in the event of medical emergencies or safety hazards, coordinating closely with local law enforcement if necessary.</li><li>Perimeter Integrity: Conduct regular patrols of the event space to identify and report potential security vulnerabilities.</li></ul><h3>Who You Are</h3><ul><li>Commanding Presence: You carry yourself with authority and confidence.</li><li>Alert & Proactive: You don’t wait for trouble to find you; you spot risks early.</li><li>Reliable: Since this is a standby/first-choice role, we need people who show up on time, every time, ready to work.</li><li>Mobile: You are willing to travel to various event locations throughout Delaware.</li></ul><h3>Requirements</h3><ul><li>Previous experience in security, law enforcement, or military is highly preferred.</li><li>Ability to stand and walk for extended periods (6–10 hours depending on the event).</li><li>Must have reliable transportation and a clean background check.</li><li>Valid Delaware Security Guard License (Yellow Card) or the ability to obtain one is required.</li><li>Must have smart phone with data to use throughout the shift. </li></ul><h3>Why Join the Signal Roster?</h3>As a "First Choice" team member, you will be our priority contact for all Delaware events. This is an ideal role for those looking for high-paying supplemental income with a flexible schedule.

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Retail Team Member - Party & Event Host Michaels

Event Security Officer Signal of Wilmington DE-450

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