The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Perform support tasks in a timely, quality, and white-glove conscious manner including but not limited to: meeting and event support, general break-fix maintenance, video/audio recording support.