NewHome Appliance Sales Associate (Entry-Level) Central Appliance Co. IncHome Appliance Sales Associate (Entry-Level)Pascagoula, MS$32,000–$42,000 / yearFull timeResponsibilities: Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability. Engage with consumers to understand their needs and preferences, demonstrating and explaining merchandise, and making suggestions on suitable options.
Sales Associate Carter's/OshKoshSales AssociateBatesville, MSWhat we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.
Sales Associate (Part-Time) - Amory, MS ( Highway 278 E ) HibbettSales Associate (Part-Time) - Amory, MS ( Highway 278 E )MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Natchez, MS ( Natchez Mall ) HibbettSales Associate (Part-Time) - Natchez, MS ( Natchez Mall )Natchez, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Mccomb, MS ( Southwest Mall ) HibbettSales Associate (Part-Time) - Mccomb, MS ( Southwest Mall )MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Laurel, MS ( Sawmill Square ) HibbettSales Associate (Part-Time) - Laurel, MS ( Sawmill Square )Laurel, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Magee, MS ( Magee Shopping Center ) HibbettSales Associate (Part-Time) - Magee, MS ( Magee Shopping Center )MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Greenville, MS ( Greenville Mall ) HibbettSales Associate (Part-Time) - Greenville, MS ( Greenville Mall )Greenville, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Columbus, MS ( Gateway Center ) HibbettSales Associate (Part-Time) - Columbus, MS ( Gateway Center )Columbus, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Holly Springs, MS ( Address: Craft Street ) HibbettSales Associate (Part-Time) - Holly Springs, MS ( Address: Craft Street )Holly Springs, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Columbus, MS ( Leigh Mall ) HibbettSales Associate (Part-Time) - Columbus, MS ( Leigh Mall )Columbus, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Brookhaven, MS ( Brookhaven Plaza ) HibbettSales Associate (Part-Time) - Brookhaven, MS ( Brookhaven Plaza )Brookhaven, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Oxford, MS ( Oxford Galleria ) HibbettSales Associate (Part-Time) - Oxford, MS ( Oxford Galleria )MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Hattiesburg, MS ( Turtle Creek Mall ) HibbettSales Associate (Part-Time) - Hattiesburg, MS ( Turtle Creek Mall )Hattiesburg, MississippiESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Insurance Staff Position - State Farm Agent Team Member Kimberly Taylor - State Farm AgentInsurance Staff Position - State Farm Agent Team MemberSouthaven, MSFull timeROLE DESCRIPTION: Kimberly Taylor - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Insurance Staff Position - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.
Insurance and Financial Services Position - State Farm Agent Team Member John Winfrey - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberGreenwood, MSFull timeEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Part-Time Sales Associate, Gulfport, MS. Michael Kors (UK) LtdPart-Time Sales Associate, Gulfport, MS.Gulfport, MSWHAT YOU'LL DO: • Drive results through delivering an elevated customer experience • Perform operational tasks with excellence • Achieve productivity goals through multitasking and prioritizing responsibilities • Demonstrate flexibility and desire for individual growth in a fast-paced store environment • Foster customer relationships by continually developing knowledge of current trends and styling techniques. WE'D LOVE TO SEE: • 2+ years of relevant retail experience • A self-starter with the ability to drive results • Energetic and motivated with the ability to engage; a true brand ambassador • Customer service obsessed; ability to sell with a passion for styling and love for fashion • Technologically savvy individual with an entrepreneurial spirit.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateHorn Lake, MS$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryRichland, MS$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate Walgreen CoCustomer Service AssociateJackson, MS$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Sales Associate (Part-Time) - Indianola, MS ( Starpoint Commons ) Hibbett IncSales Associate (Part-Time) - Indianola, MS ( Starpoint Commons )Indianola, MSProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Holly Springs, MS ( Address: Craft Street ) Hibbett IncSales Associate (Part-Time) - Holly Springs, MS ( Address: Craft Street )MSProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Forest, MS ( Forest Commons ) Hibbett IncSales Associate (Part-Time) - Forest, MS ( Forest Commons )Forest, MSProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Flowood, MS ( Dogwood Festival Market ) Hibbett IncSales Associate (Part-Time) - Flowood, MS ( Dogwood Festival Market )Flowood, MSProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Starkville, MS (Starkville Crossings) Hibbett IncSales Associate (Part-Time) - Starkville, MS (Starkville Crossings)Starkville, MSProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company''s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sunglass Hut Sales Associate EssilorLuxottica SASunglass Hut Sales AssociateRidgeland, MSIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Lee Wrangler - Sales Associate @ Gulfport Premium Outlets Kontoor RetailLee Wrangler - Sales Associate @ Gulfport Premium OutletsGulfport, MississippiKontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations.
PT Sales Associate-Lee Wrangler Outlet Kontoor RetailPT Sales Associate-Lee Wrangler OutletSouthaven, MississippiKontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations.
NewSales Associate $15/per hour plus commission EssilorLuxottica SASales Associate $15/per hour plus commissionSouthaven, MSIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sales Associate EssilorLuxottica SASales AssociateTupelo, MSIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Customer Service Associate I Dollar Tree IncCustomer Service Associate IMSResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate Dollar Tree IncCustomer Service AssociateGulfport, MSResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Seasonal Sales Associate (Store 4857) GameStop CorpSeasonal Sales Associate (Store 4857)Tupelo, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Customer Service Representative Circle K StoresCustomer Service RepresentativeMississippiThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Seasonal Sales Associate (Store 4784) GameStop CorpSeasonal Sales Associate (Store 4784)Jackson, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 7562) GameStop CorpSeasonal Sales Associate (Store 7562)Laurel, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 6078) GameStop CorpSeasonal Sales Associate (Store 6078)hernando, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 4911) GameStop CorpSeasonal Sales Associate (Store 4911)Southaven, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 3744) Gamestop Corp.Seasonal Sales Associate (Store 3744)Gulfport, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 3813) Gamestop Corp.Seasonal Sales Associate (Store 3813)Ocean Springs, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 2704) Gamestop Corp.Seasonal Sales Associate (Store 2704)Madison, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 6041) Gamestop Corp.Seasonal Sales Associate (Store 6041)D'iberville, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 2930) Gamestop Corp.Seasonal Sales Associate (Store 2930)New Albany, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 7779) Gamestop Corp.Seasonal Sales Associate (Store 7779)Hattiesburg, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 2877) Gamestop Corp.Seasonal Sales Associate (Store 2877)Starkville, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 3090) Gamestop Corp.Seasonal Sales Associate (Store 3090)Brookhaven, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Seasonal Sales Associate (Store 6470) GameStop CorpSeasonal Sales Associate (Store 6470)Olive Branch, MSProvide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop. Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Temporary Sales Associate - Part-Time PVH CorpTemporary Sales Associate - Part-TimeSouthaven, MSWhat Youll Bring: Friendliness, organization and excellent time-management skills Energy and excitement around our brand goals and values Prior retail experience preferred (but not required) Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds What Youll Get: Flexible schedule including nights, weekends and holiday availability Competitive pay Brand discount - Up to 75% off Training and career development Your daily 10,000 steps! In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Sales Associate Rack Room Shoes IncSales AssociateOlive Branch, MSAbout Rack Room Shoes Great shoes for men, women, and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure and maintain strict control of all monies and sales documentation.
Account Manager - State Farm Agent Team Member BRAD DAY - State Farm AgentAccount Manager - State Farm Agent Team MemberLong Beach, MSFull timeROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for BRAD DAY - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.