Norfolk, Virginia30+ days ago
Critically analyze all metrics (including but not limited to financial reports, Quality Assurance Inspections, Guest Feedback, Guest Service Logs, and Associate Turnover), assess actual performance to defined benchmarks, identify variances, and initiate corrective action. Create a culture within Executive Committee with department heads and Corporate Support that maximizes performance through effective communication including meaningful Preshift, structured weekly one-on -ones, teamwork, and regular performance feedback and recognition.