JOB DUTIES AND RESPONSIBILITIES: Provide strategic vision and administrative oversight for library user services, including information, reference and technology assistance, circulation, course reserves, resource sharing and patron delivery services; Provide oversight of the maintenance of tangible collections within the Ottenheimer Library including print, microform and media formats, as well as distinct collections, including government documents and special collections; Lead and empower a team of approximately 10 FTE (full-time staff and part-time student employees) through effective recruitment, training, mentorship and team development; Support strategic marketing and communication strategies while cultivating dynamic engagement initiatives with campus and community partners; Collaborate with the Director of the Learning Commons to provide a coordinated approach to academic support services and experiential learning opportunities in the library, learning commons, and makerspace; Collaborate with the Collections and Academic Success teams to promote resource discovery, assess library collections, and develop, maintain, and evaluate the library's public-facing digital infrastructure; Participate in professional scholarship and service consistent with an appointment as a tenure-track faculty member; Work occasional evening and weekend hours as needed in support of user services; Performs other work-related duties as assigned. The position drives the library's marketing, communication, and community engagement strategies; collaborates on public-facing digital platforms and web presence; and leads data-informed assessment initiatives to evaluate service impact, align with institutional student success outcomes and foster continuous improvement.