OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job Duties, responsibilities, and activities may change at any time with or without notice Employees understand the above job description and agree to comply with and be subject to its conditions Employee further agrees this job description does not alter their at-will employment status Employees understand the Company reserves the right to delegate, remove, expand, or change all responsibilities Employees acknowledge that they can fulfill the above duties with or without reasonable accommodation. This strategic role orchestrates multi-site service delivery, capital projects and technology solutions; partners with executive sponsors on both sides to drive value; synthesizes customer insights to shape company offerings; and ensures alignment across Sales, Service, Operations and Product teams.