Hanover, New Hampshire30+ days ago
Leading and supervising maintenance and security teams with a strong customer service focus; Assigning, coordinating, and prioritizing daily work orders and projects; Acting as a working supervisor, including on-call service response; Ensuring high-quality, responsive service to residents and staff; Coordinating covered parking operations, code compliance, snow removal, and all hazard mitigation; Supporting resident moves and furniture relocation; Planning, directing, and overseeing 24/7 security operations; Investigating and documenting security incidents and PEER reports; Leading maintenance and facilities projects using best practices; Managing project scope, schedule, cost, quality, and stakeholder approvals; Conducting staff training, coaching, evaluations, and performance documentation. The person in this role manages, schedules, and supervises staff who are responsible for daily and evening maintenance and campus security while actively supporting residents, staff, and departments through responsive, solution-focused service.