Coach and counsel BMS Technicians on: Personnel Development, Professional Growth, Performance Reviews, Employee Relations, Customer Service, Empowerment, Tech Service's Culture, Safety Procedures, Decision Making, Identifying & Solving Problems, Allocating & Using Resources, Managing & Sharing Information, Planning, Improving Work Processes & Technology, Communications, Creativity and any other areas that will assist the Technicians in improving their daily performance and increasing productivity. As needed, ensure all possible assistance is given to the Ride & Show Supervisors on all DDC/BMS systems, fire alarm life safety systems, security systems and card access systems site-wide issues / initiatives as they apply to the operational readiness of the various venues and rides resort wide.