Ensure staff's thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e., Bank Secrecy Act, Regulations CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations. Develop a banking center market plan utilizing effective sales techniques that will generate additional Retail sales business, including deposits, loan referrals, and referrals to other lines of business.