UNKNOWN

FEED

South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike. You are responsible for ensuring that you and your team create unique and specially curated looks for customers that promote their best selves, bring them immense joy, and establish long-lasting relationships with the brand.

HOUR

WHO WE ARE 
South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike. 
At South Moon Under, we believe in empowering people to dream big, take chances, and deliver exceptional results. Our team is filled with talented, smart, and driven employees who are passionate about style, customer service, and of course, South Moon Under. 
We want talented individuals who are people focused, sales driven and eager to collaborate as a team to establish a thriving brand. If you are someone who craves development, enjoys a dynamic work environment, and you have the hustle to meet challenges, then we want you! OVERVIEW  
As an Assistant Store Leader, you will work in partnership with the Store Leader to inspire and lead your team in providing best-in-class service by meeting and exceeding the needs of our customers. You are responsible for ensuring that you and your team create unique and specially curated looks for customers that promote their best selves, bring them immense joy, and establish long-lasting relationships with the brand. You lead by example and masterfully navigate ever-changing conditions by making informed and timely decisions that are solutions-focused and drive strong business outcomes. You create a team environment and culture where people feel supported, engaged, and can deliver an exceptional in-store experience. RESPONSIBILITIES Customer Service l Brand Ambassador<ul><li>Understand and communicate the South Moon Under brand to all customers</li><li>Ensure expected customer service levels are maintained and exceeded by the team</li><li>Create a selling environment that is focused on a seamless end-to-end experience driven by customer engagement, personalized outfitting, and adding value to the visit</li><li>Emulate the brand aesthetics and embody a strong sense of fashion and enthusiastic attitude</li><li>Continually assess and take action on the level of personalized service offered by Stylists, ensuring that Stylists are creating tailored experiences for all customers that leave them feeling special</li><li>Resolve customer feedback and address issues in the moment, including customer escalations and urgent requests</li></ul> Teamwork l Communication<ul><li>Assist the Store Leader in managing all aspects of the retail business, as well as make informed decisions based on both qualitative and quantitative data in the absence of a Store Leader</li><li>Build positive relationships with peers and contribute to positive team morale</li><li>Manage, train, and hold the team accountable for maintaining retail standards and store cleanliness </li><li>Support with the store’s hiring strategy, including planning needs, recruitment strategy, interviewing, projected turnover, and leaves of absence</li><li>Lead and support with performance management activities inclusive of feedback, team acknowledgment, performance documentation, and/or addressing performance concerns by partnering with internal support (e.g. Corporate Team)</li><li>Collaborate with team members to ensure superior customer service and support store operations</li></ul> Visual l Business Operations<ul><li>Maintain South Moon Under’s visual and operational standards while keeping the focus on customers</li><li>Consistently meet and/or exceed all KPI goals and objectives for the store by monitoring and taking action on relevant key performance metrics to achieve goals and capture opportunities</li><li>Support in planning, preparing, and managing the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations</li><li>Manage the completion of the daily shipment and omni fulfillment processes</li><li>Manage immediate impacts of business disruption to support operational continuity (e.g. weather, team absenteeism, store closures, health, and safety response, etc.)</li><li>Lead and move dynamically on the floor to assess and fulfill the needs of the business, team, and customers</li><li>Support in execution of optimal layout and visual merchandising or product presentation strategy per the guidance of SMU’s Visual Department</li><li>Understand and adhere to people safety policies and procedures</li><li>Perform work in accordance with applicable policies, procedures, and laws or regulations</li><li>Perform other duties related to the qualifications and requirements of the job</li></ul> QUALIFICATIONS AND REQUIREMENTS    

<ul><li>High school diploma required; associate degree preferred </li><li>1+ years in management-level position in a specialty retail environment  </li><li>Working knowledge of Microsoft Office, Microsoft Teams, and POS systems  </li><li>Excellent leadership skills  </li><li>Excellent time management, prioritization, and organization skills </li><li>Excellent written and verbal communication skills  </li><li>Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed </li><li>Travel may be required  </li></ul>
  BENEFITS AND PERKS 

<ul><li>The rate for this position starts at $21/hr. plus opportunity for monthly bonus; rate is based on the experience that you bring to the position plus other business factors </li><li>40% off discount for full time employees </li><li>Medical, Dental, Vision, Life insurance in accordance with plan guidelines </li><li>Company paid Life insurance </li><li>401k in accordance with plan guidelines </li><li>PTO and Floating Holiday pay offered for full time employees</li></ul>
  
We offer a unique working environment with great company benefits, fringe benefits, and opportunity for growth.  
  PHYSICAL REQUIREMENTS<ul><li>To perform the essential functions of this job, you must be able to frequently stand, walk, talk, and hear. You will be required to occasionally sit, reach with hands and arms, and stoop, kneel, or crouch. You will be required to occasionally lift and/or move up to 40 pounds. Near and far-sighted visual acuity and normal depth perception are required.</li></ul>
  
  *The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. South Moon Under maintains the right to modify all or part of any job description at its discretion to meet and or exceed the needs of the business.

South Moon Under

Assistant Store Manager/Leader

Business Operations

Communication Skills

Consumer Branding

Customer Escalations

Customer Experience

Customer Relations

Customer Support/Service

Customer/Client Research

Documentation

Establish Priorities

Exceeded Sales Goal

High School Diploma

Leadership

Life Insurance

Lift/Move 40 Pounds

Microsoft Office

Needs Assessment

Operational Support

Organizational Skills

Performance Management

Performance Metrics

Physical Demands

Point of Sale (POS) Systems

Presentation/Verbal Skills

Product Strategy

Recruiting Strategy

Regulations

Resolve Customer Issues

Retail

Retail Management

Safety Process

Safety/Work Safety

Sales

Sales Presentation

Schedule Development

Store Closing

Strategic Planning

Team Lead/Manager

Team Player

Time Management

Vision Plan

Visual Merchandising

Visual Studio Application Lifecycle Management (ALM) (fka Visual Studio Team System / VSTS )

Willing to Travel

Writing Skills

The Applicant Manager

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.As an Assistant Store Manager at Coach, you'll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach's service standards.Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand-and your own career growth.Key Responsibilities* Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.* Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.* Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.* Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.* Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.* Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.Requirements* 1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.* Strong customer focus and ability to thrive in a fast-paced environment.* Proven ability to inspire and motivate teams to exceed performance standards.* Excellent communication, problem-solving, and conflict resolution skills.* Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.* Ability to work in a fast-paced environment,* Strong English language proficiency. (for EU)Schedule: Ability to work a flexible schedule to meet business needs-including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.Our Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.Americans with Disabilities Act (ADA)Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.comVisit Tapestry, Inc.Base Pay Range$18.50-$38.25Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Tapestry

Assistant Store Manager I

Americans with Disabilities Act (ADA)

Analysis Skills

Apache Tapestry

Candidate Pipeline

Coaching

Competitive Analysis/Strategy

Conflict Resolution

Cross-Functional

Customer Acquisition

Disability Accommodations

Diversity

English Language

Genetics

Global Branding

Human Resources Processes

Interpersonal Skills

Legal

Lift/Move 25 Pounds

Loss Prevention

Maintain Compliance

Market Trend Analysis

Meet Sales Quota

Military

Painting (Facilities and Maintenance)

Payroll Administration

People Management

Problem Solving Skills

Revenue Growth

Risk

Sales Forecasting

Sales Strategy

Service Delivery

Social Media

State Laws and Regulations

Talent Management

Team Building

Tuition Fees

Vendor/Supplier Relations

IRecruitee

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

Overview<div>The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Manager’s must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities.We believe that the Assistant Store Manager role is essential in driving our store's success through inspiring sales brilliance and exceptional service. The ideal Assistant Manager should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team.The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.Primary Responsibilities:Sales and Service Excellence:<ul><li>Partner with the management team to drive memorable customer experiences and client satisfaction.</li><li>Ensure the execution of Office Depot selling techniques and sales training across the store.</li><li>Foster a sales-focused environment through assisting with the training and development of associates.</li><li>Act as a role model for delivering exceptional customer service and product expertise.</li></ul>Operational Efficiency:</div><div><ul><li>Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.</li><li>Identify areas for process improvement and implement plans to reduce waste and inefficiencies.</li><li>Assist the General Manager in providing guidance and effective coaching to associates for improved performance.</li><li>Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.</li></ul>Leadership and Team Development:</div><div><ul><li>Provide guidance, direction, and ongoing training to store associates, including Print Services associates.</li><li>Facilitate training sessions on the business model and the holistic service offering for clients/customers.</li><li>Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.</li><li>Regularly exercises independent judgment when providing input to the General Manager on assessing store associates' performance, certification(s), and competencies.</li><li>Other responsibilities as deemed necessary</li></ul>External Key Carrier Responsibilities:</div><div><ul><li>Maintain the safety and security of the building and associates during the absence of other managers.</li><li>Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing.</li><li>As a leader in the store, ensure regular loss prevention compliance.</li><li>Fulfill responsibilities associated with External Key Carrier designation</li></ul>Education & Experience:<ul><li>High school diploma or equivalent required; Bachelor’s  preferred in Business, Marketing, Retail, or related field preferred</li><li>1–3 years related experience; retail, sales, customer-facing, and/or supervisory experience preferred</li><li>Basic computer skills; able to use job-related technology and systems</li></ul>Skills & Competencies</div><div><ul><li>Advanced selling skills and strong customer focus</li><li>Proven leadership: able to lead, coach, motivate, and manage conflict</li><li>Strong problem-solving, time management, and ability to plan, prioritize, and execute</li><li>Excellent verbal and written communication; effective collaborator and team player</li><li>Demonstrates business acumen, accountability, and drive for results; makes sound decisions</li><li>Positive, engaging, action-oriented, adaptable, and passionate about our brand, products, services, and solutions</li></ul></div><div>About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.Pay, Benefits & Work Schedule: The salary range for this role is $15.49 / hour to $26.33 / hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.  </div>

Formed by the merger of Office Depot and OfficeMax, Office Depot, Inc. is a leading global provider of products, services, and solutions for every workplace – whether your workplace is an office, home, school, or car.
 Office Depot, Inc. is a resource and a catalyst to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials.
 The company has combined annual sales of approximately $17 billion, employs about 66,000 associates, and serves consumers and businesses in 59 countries with more than 2,200 retail stores, award-winning e-commerce sites and a dedicated business-to-business sales organization – all delivered through a global network of wholly owned operations, joint ventures, franchisees, licensees and alliance partners. The company’s portfolio of leading brands includes Office Depot, OfficeMax, OfficeMax Grand &amp; Toy, Viking, Ativa, TUL, Foray, and DiVOGA.
 VISIT US ONLINE: <a href="http://jobs.officedepot.com/" mns_rt="Company" target="_blank" itemprop="url">jobs.officedepot.com</a>

Fashion Jobs in Ardmore, MD

Resume Resources

Get noticed by top employers!

Fashion Jobs in Ardmore, MD

Assistant Store Manager/Leader South Moon Under

Assistant Store Manager I Tapestry

Retail Assistant Store Manager Office Depot

Resume Resources