NewCNC Service Engineer JobotCNC Service EngineerNew Hudson, MI$33–$50 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Field Service Engineer is responsible for traveling to customer sites (regional or nationwide) and performing maintenance, repairs, rebuilds and commissioning on CNC Machinery.
Field Service Tech Diedre Moire Corp.Field Service TechLansing, MI$90,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Metrologist Maintenance Calibration Technician Metrology Analytical Laboratory Instrumentation Validation Chromatography Mass Spectrometry HPLC UPLC GC MS GC/MS Chemistry Analyzers #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #fieldservicejobs #technicianjobs #LabTechnicianJobs #MetrologistJobs #CalibrationTech. • Troubleshoot, repair, and replace components on Gas Chromatography Mass Spectrometers, High Performance Liquid Chromatographs, Gas Chromatographs, Liquid Chromatography Mass Spectrometers, Ion Spectrometers, TOF Analyzers.
NewField Service CNC Machinery Diedre Moire Corp.Field Service CNC MachineryKentwood, MI$90,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells #DiedreMoire #FieldServiceJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #technicianjobs #CNCJobs #manufacturingjobs. Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells _.
CNC Service Technician JobotCNC Service TechnicianDetroit, MI$38–$45 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a global manufacturing technology organization known for solving complex machining challenges through strong teamwork, deep technical expertise, and fully integrated, customer‑focused solutions.
Municipal Engineer JobotMunicipal EngineerGrand Rapids, MI$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Established in 30 years ago and headquartered in Grand Rapids, our firm specializes in providing innovative solutions across civil, structural, transportation, and municipal engineering projects.
NewQuality Engineer - QMS & IATF AUDIT JobotQuality Engineer - QMS & IATF AUDITLapeer, MI$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Quality Engineer with strong QMS implementation/development and IATF 16949 internal audit skills needed for well-established, growing automotive manufacturing leader!
Developer/Builder Project Engineer JobotDeveloper/Builder Project EngineerDetroit, MI$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Software Development Engineer JobotSoftware Development EngineerDetroit, MI$65–$80 / hourDevelopers at this level are building greater independence, taking ownership of small to medium-sized work items, and strengthening their core engineering skills across multiple application layers, including user interfaces, services, APIs, and data. Our teams include professionals across software engineering, product development, clinical informatics, research, and healthcare technology who share a commitment to reducing complexity and improving outcomes for patients and providers.
Electrical Engineer - Datacenters JobotElectrical Engineer - DatacentersFenton, MI$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Data Center Electrical Engineer is responsible for the engineering, coordination, and technical execution of electrical power and distribution systems supporting mission-critical data center environments.
NewQuality Assurance Lead Engineer Vaco LLCQuality Assurance Lead EngineerGrand Rapids, MI$50–$52Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. -Bachelor’s degree in technology related field Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Substation Senior Civil/Structural Engineer LeidosSubstation Senior Civil/Structural EngineerAnn Arbor, MIRemote$92,300–$166,850If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com . June 8, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Design Engineer Pettibone Traverse Lift, LLCDesign EngineerBaraga, MIThe employee is occasionally required to use hands to finger, handle or feel and reach with hands and arms, lift and/or carry up to 25 pounds, balance, bend, stoop or kneel, climb, push/pull and squat, or crouch. Primary responsibility will be new product design, analysis, and release of vehicle structural fabrications: sheet metal, heavy weldments, and related assemblies.
NewSenior Backend Software Engineer (Java, AWS & Kubernetes) HTC Global Services IncSenior Backend Software Engineer (Java, AWS & Kubernetes)Dearborn, MIFull timeWe are seeking an experienced Backend Software Engineer to design, develop, and support cloud-based platform services and APIs for a large-scale connected technology platform. The ideal candidate will have strong expertise in Java, cloud-native development, microservices architecture, and AWS technologies while contributing throughout the full software development lifecycle.
NewSenior Cloud Platform Engineer (Kubernetes, AWS/GCP, Terraform) HTC Global Services IncSenior Cloud Platform Engineer (Kubernetes, AWS/GCP, Terraform)Dearborn, MIFull timeThis role focuses on building scalable, resilient, cloud-native platforms while improving infrastructure automation, deployment reliability, and operational excellence across multi-cloud environments. We are seeking a Senior Cloud Platform Engineer to design, develop, and maintain cloud platform infrastructure and automation solutions.
Manufacturing Tooling Engineer HTC Global Services IncManufacturing Tooling EngineerDearborn, MIFull timeThe Manufacturing Tooling Engineer is responsible for supporting the design, development, implementation, and delivery of production tooling for final assembly operations. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
NewHIL Test Engineer (Controls & Test Automation) HTC Global Services IncHIL Test Engineer (Controls & Test Automation)Dearborn, MIFull timeThis role focuses on developing virtual test environments, executing automated testing, collaborating with cross-functional teams, and supporting software validation for embedded systems. Collaborate with Hardware-in-the-Loop (HIL), Driver-in-the-Loop (DIL), and Vehicle-in-the-Loop (VIL) simulator teams to reduce dependency on vehicle-level testing.
Electrical Engineer Pettibone Traverse Lift, LLCElectrical EngineerBaraga, MILead design reviews for electrical and control systems and related components during the development process to ensure designs meet requirements, are cost effective, manufacturable, and meet quality targets. Lead and manage electrical and control system development projects with responsibility for cost and timeline targets while coordinating appropriate design groups and business functions.
Sales Engineer Amphenol Borisch TechnologiesSales EngineerGrand Rapids, MIQualified candidates will participate in the Amphenol North American Military Group Sales Rotational and Training Program, a program that blends training, mentorship , & hands-on experience to develop full cycle sales capabilities grounded in our Amphenolian spirit. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
Applications Engineer Amphenol Borisch TechnologiesApplications EngineerGrand Rapids, MIApplications Engineering acts as the bridge between our customers' visions and our internal expertise, transforming ideas into reality while championing the capabilities of our design and manufacturing teams; including research and procurement of technology supporting operational excellence. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
NewControl Systems Engineer - Entry Level Horstman IncControl Systems Engineer - Entry LevelSterling Heights, MIJob Title: Control Systems Engineer – Entry Level Department: 400 Reports To: VP Engineering FLSA: Exempt Prepared By: Human Resources Control Systems Engineer The Control Systems Engineer supports the design, development, and testing of control systems used in regulated U.S. defense programs. Education & Experience Required: • Bachelor’s degree in Electrical Engineering, Control Systems Engineering, Mechatronics, or a related field.
NewElectric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Maintenance Technician Lab Instruments Diedre Moire Corp.Maintenance Technician Lab InstrumentsDearborn, MI$90,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Metrologist Maintenance Calibration Technician Metrology Analytical Laboratory Instrumentation Validation Chromatography Mass Spectrometry HPLC UPLC GC MS GC/MS Chemistry Analyzers #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #fieldservicejobs #technicianjobs #LabTechnicianJobs #MetrologistJobs #CalibrationTech. Repair, maintain, troubleshoot, install, and calibrate High Performance Liquid Chromatographs, Gas Chromatography Mass Spectrometers, Liquid Chromatography Mass Spectrometers, Atomic Absorption Spectrometers, and similar analytical instrumentation.
Field Service Engineer, Northeast Electro Optical SystemsField Service Engineer, NortheastNovi, MichiganYou will manage all on-site installation, repair, maintenance, diagnosing technical problems, and determining proper solutions in order to achieve outstanding customer satisfaction. We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.
Field Service Engineer Electro Optical SystemsField Service EngineerNovi, MichiganYou will manage all on-site installation, repair, maintenance, diagnosing technical problems and determining proper solutions in order to achieve outstanding customer satisfaction. We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.
Field Service Engineer, Northeast Region Electro Optical SystemsField Service Engineer, Northeast RegionNovi, MichiganYou will manage all on-site installation, repair, maintenance, diagnosing technical problems, and determining proper solutions in order to achieve outstanding customer satisfaction. Location: Londonderry, New Hampshire We are looking for an experienced, energetic and motivated Field Service Engineer to join our team.
NewData Center HVAC Field Service Engineer Trane Technologies PlcData Center HVAC Field Service EngineerGrand Rapids, MI$46.51–$62.83 / hourTravel to and support data center cooling infrastructure across North America, with a primary focus on data center startup, commissioning, maintenance, troubleshooting, repair, and emergency response activities. This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location.
New10510 CNC Mechanical Field Service Engineers Integrity Staffing Group10510 CNC Mechanical Field Service EngineersSterling Heights, Michigan$30–$40 / hourA global company with a facility in the Sterling Heights, MI area is currently seeking several CNC Mechanical Field Service Engineers to join their growing team. These are exciting opportunities for CNC Mechanical Field Service Engineers looking for a company that offers excellent management, development, training, and competitive rates.
Robotics Field Service Engineer VDS Consulting GroupRobotics Field Service EngineerDetroit, MichiganExperts can also take advantage of access to our 360° Client Alignment® process, deployment within days of engagement start, exposure to diverse industries (aerospace, food, consumer goods, industrial products, medical device, semiconductor, and battery manufacturing), and a structured Contract-to-Hire path that lets both Expert and client validate fit before conversion. VDS engagement benefits include competitive contract rates commensurate with experience and seniority, structured engagement support through a dedicated VDS Engagement Partner, proven methodology and toolkits including the Value-Driven Approach® and Everything OpEx® frameworks, and continued business development between engagements.
Field Service Engineer KUKA AGField Service EngineerMIField Service Reports: Completes Field Service reports prior to leaving the customers site with an accurate description of the problem reported/identified, the solution, and/or a complete list of all parts/options that may have been installed. Data Backup: Makes a complete backup of all software, programming, or configuration changes made during the customer visit; one copy is provided to the customer upon departure, and a second copy is retained for KUKA Robotics service files.
NewSenior Field Service Engineer (Metro Detroit, Michigan) Abbott Laboratories companySenior Field Service Engineer (Metro Detroit, Michigan)Detroit, MIRemote$31.75–$63.55 / hourSenior Field Service Engineer (Metro Detroit, Michigan)Candidatar-selocations: United States - Michigan - Detroit: United States - Michigan - Bronson: United States - Michigan - Colon: United States - Michigan - Sturgis: United states - Michigan - Royal Oaktime type: Tempo Integralposted on: Publicado ontemjob requisition id: 31154387Abbott is a global healthcare leader that helps people live more fully at all stages of life. Perform advanced troubleshooting of hardware, software, and system‐level issues; independently resolve complex service challenges.* Serve as a technical escalation point for critical customer issues and complex service situations.* Build and maintain strong customer relationships through proactive communication and expert technical guidance.*
Senior Field Service Engineer RMS EnergySenior Field Service EngineerMichiganRemoteWe’re looking for Senior Field Service Engineers with strong electrical expertise and leadership experience to support critical energy infrastructure projects across the U.S. In this senior-level field role, you’ll lead testing, commissioning, and troubleshooting efforts across a wide range of electrical systems and components, ensuring safe, efficient, and accurate execution in the field. You’ll be working hands-on with low, medium, and high voltage equipment (480V–600kV) at power plants, substations, and industrial facilities, while mentoring junior technicians and leading project crews.
New10474-Sr Controls Field Service Engineer Integrity Staffing Group10474-Sr Controls Field Service EngineerNovi, MI$115,000–$135,000 / yearSenior Electrical Controls Field Service Engineer will be working a full-time day shift with occasional work on weekends and nights, with pay anticipated to be between $115,000 - $135,000 based on each candidate’s experience and education. In-depth experience writing and programming ladder logic, function block, and HMI screens using Siemens (Step 7 / TIA Portal) and/or Allen Bradley platforms.
Field Service Engineer I - Philips FCO Customer Service AssociatesField Service Engineer I - Philips FCODetroit, MIThis intermediate-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment including; laboratory instrumentation, medical testing devices, kiosk equipment, power three-phase high voltage UPS and distribution equipment and/or other EMSAR and client equipment. EMSAR's portfolio of services includes: • On-site technical field support, including maintenance & repair • FDA field change orders ("recalls") • Bench repair and remanufacturing • Installation • Call center • Contract manufacturing and logistics • FDA compliance and validation • Project management • Training and education.
MedTech Field Service Engineer IQVIA Holdings IncMedTech Field Service EngineerDetroit, MI$27–$32 / hourIndividuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service.
Field Service Engineer 1-Electric Power Caterpillar IncField Service Engineer 1-Electric PowerDetroit, MI$89,210–$133,810 / yearEffective Communications: Working knowledge and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more.
Senior Field Service Engineer RMS Energy Co LLCSenior Field Service EngineerMIRemoteWe're looking for Senior Field Service Engineers with strong electrical expertise and leadership experience to support critical energy infrastructure projects across the U.S. In this senior-level field role, you'll lead testing, commissioning, and troubleshooting efforts across a wide range of electrical systems and components, ensuring safe, efficient, and accurate execution in the field. You'll be working hands-on with low, medium, and high voltage equipment (480V-600kV) at power plants, substations, and industrial facilities, while mentoring junior technicians and leading project crews.
Controls Field Service Engineer Actalent IncControls Field Service EngineerRockford, MI$35–$45 / hourThis role focuses on troubleshooting PLCs, HMIs, VFDs, servos, and robotics, while ensuring that electrical and controls systems operate safely, efficiently, and in line with customer requirements. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Field Service Engineer Actalent IncField Service EngineerRockford, MI$35–$45 / hourThis role focuses on troubleshooting PLCs, HMIs, VFDs, servos, and robotics, while ensuring that electrical and controls systems operate safely, efficiently, and in line with customer requirements. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Field Service Engineer-South East Michigan Danaher CorpField Service Engineer-South East MichiganCanton, MI$34–$38 / hourIn this role, you will have the opportunity to: Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Field Service Engineer 2 - Ann Arbor Southeast Michigan GE HealthCare Technologies IncField Service Engineer 2 - Ann Arbor Southeast MichiganAnn Arbor, MIAdhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
New10511 CNC Controls Field Service Engineer Integrity Staffing Group10511 CNC Controls Field Service EngineerSterling Heights, Michigan$30–$40 / hourA global company with a facility in the Sterling Heights, MI area is currently seeking several CNC Controls Field Service Engineers to join their growing team. These are exciting opportunities for CNC Controls Engineers looking for a company that offers excellent management, development, training, and competitive rates.
Field Service Engineer II Thermo Fisher ScientificField Service Engineer IIPortage, MichiganThe allergy and autoimmunity product lines operate on a common automated instrument platform, Phadia Laboratory Systems, which supports both productivity and cost efficiencies in clinical laboratories around the world. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift Job Description .
Field Service Engineer- CNC Machine Tools Swift Placement & ConsultingField Service Engineer- CNC Machine ToolsGrand Rapids, MIDynamic Machine , a Michigan leading distributor for such product lines as Doosan, Fuji, Miyano, Citizen Swiss, etc is looking for a CNC Lathe and Machining Center field service engineer experienced in Fanuc Controls. FIELD service engineer is for a local CNC distributor in Southeast and Central Michigan.
Field Service Engineer Vishay Precision Group, Inc.Field Service EngineerTroy, MI$70,000–$80,000 / yearWhether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG's deep engineering expertise is making the world safer, smarter, and productive. As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference.
Field Service Engineer – Gas Insulated Switchgear (GIS) HitachiField Service Engineer – Gas Insulated Switchgear (GIS)Mount Pleasant, New JerseyAs a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. Working in Hitachi Energy’s US High Voltage Service organization provides hands‑on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.
Field Service Engineer (Michigan) Synerfac Technical StaffingField Service Engineer (Michigan)Riverside, MIEvaluate technical issues to discern trends that might influence future designs, production, service, and maintenance processes, suggesting changes to prevent future challenges. - Coordinate and partake in the setup of the test unit or system, linking the necessary valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubes, power sources, and indicators.
NewField Services Engineer Barton Malow Holdings LLCField Services EngineerOak Park, MIThe Field Services Engineer advances the success of field service operations by collaborating cross-functionally with project teams, the broader Barton Malow enterprise, and field services team members across equipment, branding, supply chain management, and communications. The Key Job Responsibilities described are not a comprehensive list - additional tasks may be assigned to the team member and the scope of the job may change as necessitated by business demands.
Associate Field Service Engineer-South East Michigan Danaher CorpAssociate Field Service Engineer-South East MichiganYpsilanti, MIRemote$33.50–$36 / hourIn this role, you will have the opportunity to: Under moderate direction from Field Service mentors and leadership, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Field Service Engineer Service ExpressField Service EngineerGrand Rapids, MichiganAnalyze, diagnose, troubleshoot, and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems. You will provide onsite system diagnostic and analytical support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies.
NewField Service Engineer Park Place Technologies LLCField Service EngineerGrand Rapids, MIAnalyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies.