Tool: JIRA, Silk Central, HP ALM, and SharePoint; Application Servers: JBoss, Apache Tomcat, IBM WebSphere, and Oracle WebLogic; Telephony: PBX, Switch, CTI, VoIP, SIP [Avaya, Cisco, Nortel, and Genesis Networking; Scripting/web: JavaScript, jQuery, CSS, HTML, DHTML, XML, and VTL; IDE and Tools: IDEA IntelliJ, Eclipse, Edit plus, SQL Developer, SOAPUI, Check Style, Jenkins, File net, SSH, and WinSCP; installation and integration of NIM/Engage/NTR solutions into Customer Environments; and Testing/Logging Frameworks (Mockito, JUnit, and Log4j). Java/J2ee Technologies (Java, Servlet/JSP, EJB, Struts, spring 2x/3x/4x, Hibernate, IBATIS, JPA, and Web); Services (SOAP, REST), JMS, MDB, Design Patterns, Web method, Spring boot, Micro services, and Kafka; Databases: MS SQL, and Oracle; Operating Systems: Windows, Citrix, Linux, and MAC OS; Building Tools: ANT and Maven; Performance Tuning MAT, Visual VM, JMeter, JPROBE, JPROFILER, Dyna trace; Version/Source Control: GIT, SVN, Star Team, CVS, VSS, and CLEARCASE; Track.