Oakland Park, FL6 days ago
Plan, lead, and oversee all product field service operations, serving as the primary technical escalation point while coordinating cross-functional support, maintaining OEM and transit agency relationships, and leveraging service analytics to drive customer satisfaction and continuous product improvement. Experience working with Teams Planner PremiumExperience in using Sales Force retrieving customer base information, inventory availability, case status, work orders and changes as requiredExcellent Communication and interpersonal skills.