Arlington, Virginia30+ days ago
div style="color:rgb( 0 , 0 , 0 );font-family:'times new roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px">· 5+ years of hands-on ServiceNow development experience
· 3+ years of experience implementing or supporting ServiceNow Field Service Management (FSM) capabilities
· Strong experience configuring and developing within:
o Work Order and Task Management
o Scheduling and Dispatch
o Mobile Workforce Applications
o Inventory and Asset Tracking
o Customer Communication and Self-Service
· Experience configuring ServiceNow Mobile applications and offline capabilities
· Experience with integrations between ServiceNow and external enterprise systems
· Strong experience developing custom ServiceNow applications and platform configurations
· Proficiency with ServiceNow scripting including JavaScript, Glide APIs, Script Includes, and Flow Designer
· Experience working in Agile or SAFe delivery environments
· Strong analytical, troubleshooting, and problem-solving skills
EDUCATION AND CERTIFICATIONS.
· Experience supporting federal government programs
· Experience with Indoor mapping
· Experience implementing enterprise field service operations, workforce coordination, or logistics management solutions
· Familiarity with asset lifecycle management, warehouse operations, and inventory tracking processes
· Experience integrating FSM solutions with ERP, GIS, telematics, or asset management systems
· Strong experience with Service Portal, UI Builder, and mobile-first user experience design
· Familiarity with ServiceNow data model, CMDB relationships, and platform performance optimization
· Experience supporting DevSecOps-aligned Agile teams
· Strong communication, stakeholder engagement, and collaboration skills
· Experience supporting field operations, facilities, logistics, utilities, telecommunications, or public sector service organizations
SECURITY CLEARANCE.