Coordinating the administration of Tennessee state financial aid programs, including Tennessee Education Lottery Scholarship (TELS) programs, Tennessee Student Assistance Award (TSAA), and other state-funded scholarship and grant programs; Monitoring student eligibility and renewal requirements, including academic progress and other program-specific requirements; Coordinating the awarding, processing, and reconciling state scholarship and grant programs; Completing required reporting and reconciliation with the Tennessee Student Assistance Corporation (TSAC); Maintaining regular communication with TSAC regarding program policies, regulations, procedures, and system changes; Monitoring changes to state financial aid regulations and requirements and assisting with the development and implementation of procedures to ensure institutional compliance; Providing training and guidance to Financial Aid staff regarding state financial aid requirements; Coordinating designated scholarship processes, including awarding and posting scholarships, monitoring funds, reconciling accounts, and communicating with internal and external partners; Counseling students and families regarding financial aid eligibility, application requirements, financial aid programs, and the impact of enrollment or other changes on financial aid eligibility; Reviewing student financial aid records and documentation and assisting with complex eligibility, awarding, and disbursement issues; Representing the Office of Financial Aid & Scholarships at recruitment, orientation, enrollment, and student success events; Conducting financial aid presentations and participating in FAFSA completion and other financial aid outreach initiatives; Collaborating with Admissions, One Stop Student Services, Student Success, and other campus partners to support recruitment, enrollment, retention, and student success; Assisting with institutional, state, and federal reporting, audits, program reviews, system updates, and other compliance activities; Maintaining current knowledge of financial aid regulations, policies, systems, and best practices through ongoing professional development; Performing other related duties as assigned in support of the Office of Financial Aid & Scholarships. Preferred qualifications: Advanced degree; Direct experience in financial aid or enrollment management at an institution of higher education; Knowledge of federal and state financial aid regulations; Knowledge of Tennessee Education Lottery Scholarship (TELS) program requirements and other Tennessee state financial aid programs; Experience working with the Tennessee Student Assistance Corporation (TSAC); Experience with Banner or a comparable student information system.