Collaborate with Admissions, Student Services, Registrar, and other departments to effectively support students• Drive a culture of integrity and accountability to ensure compliance with internal policies and external agency regulations• Focus on increasing student satisfaction through streamlined and effective financial aid operations• Continually improve operational efficiencies to ensure accuracy and compliance with all regulations• Prioritize optimizing delivery mechanisms to support seamless financial aid processing and administration• Facilitate regular, meaningful two-way communication to achieve productive agreement and solution by defining objectives, addressing issues, and removing potential obstacles for all parties• Determine trends and key metrics to evaluate effectiveness of initiatives and support to business goals and adjust strategies accordingly• Identify complex problems and review related information to develop and evaluate options and implement solutions. Communicate, think, learn, and reason• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks• Safely ambulate and/or maneuver when on-site at Company locations• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility• Ability to use good judgment, problem-solving and decision-making skills• Ability to maintain confidentiality and manage sensitive information with discretion• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously• Ability to gain, understand and apply information and data as it relates essential functions of the position• Ability to foster long-term relationships with stakeholders.