Call Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Associate Director of Facilities Customer Service Montclair State UniversityAssociate Director of Facilities Customer ServiceMontclair, New JerseyWith a clear understanding of the wider issues that impact facilities operations and the ability to execute multiple assignments in a demanding environment, the Associate Director oversees Service Request and Work Order processing from intake through fulfillment, and coordinates with division personnel to ensure that completed procedures and work meet customers’ objectives and service expectations. Reporting to the Director of Building Repairs, the Associate Director of Facilities Customer Service manages the Facilities Customer Service Center (FCSC) and serves as the primary advocate for customer concerns within University Facilities, providing a service and communications interface between the division and the campus community.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
French/English Call Center Global Channel ManagementFrench/English Call CenterPort Washington, New YorkFrench/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment. Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice.
French/English Call Center Rep Global Channel ManagementFrench/English Call Center RepPort Washington, New YorkFrench/English Call Center needs1+ year(s) of experience working in customer service, hospitality or call center environment. Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice.
Relief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts)Newark, NJ$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
NewCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management ServicesCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish)West Orange, NJ$17–$20 / hourFull timeProven customer service experience in a call center environment, preferably in healthcare preferredExcellent communication skills, both verbal and written. Job Description:Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center.
New["Call Center Agent","Call Center Agent"] ORTHOPAEDIC & NEUROSURGERY SPECIALISTS P.C.["Call Center Agent","Call Center Agent"]Great NeckRemoteAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
New["Meter Services Dispatch & Call Center Pro","Meter Services Dispatch & Call Center Pro"] Acrt["Meter Services Dispatch & Call Center Pro","Meter Services Dispatch & Call Center Pro"]New YorkACRT Services is hiring a Call Center Representative/Dispatcher to schedule appointments for gas meter exchanges and dispatching work to field technicians. The role demands excellent communication and organization skills, along with the ability to manage multiple tasks efficiently.
Associate Director of Facilities Customer Service Montclair State University Dining ServicesAssociate Director of Facilities Customer ServiceMontclair, NJ$83,600–$90,000 / yearWith a clear understanding of the wider issues that impact facilities operations and the ability to execute multiple assignments in a demanding environment, the Associate Director oversees Service Request and Work Order processing from intake through fulfillment, and coordinates with division personnel to ensure that completed procedures and work meet customers' objectives and service expectations. SUMMARY: Reporting to the Director of Building Repairs, the Associate Director of Facilities Customer Service manages the Facilities Customer Service Center (FCSC) and serves as the primary advocate for customer concerns within University Facilities, providing a service and communications interface between the division and the campus community.
Team Leader / Contact Center Beltone Electronics CorpTeam Leader / Contact CenterParsippany, NJ$55,000–$60,000 / yearHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Team Leader / Contact Center BeltoneTeam Leader / Contact CenterParsippany, New JerseyHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications: • High school diploma or equivalent • Proven experience in a call center or customer service environment • Excellent communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using computers and various software applications • Strong problem-solving abilities and ability to remain calm under pressure • Self-motivated with a positive attitude and willingness to learn • Previous experience in the logistics industry is a plus • Bilingual candidates are strongly encouraged to apply Benefits: • Competitive salary and performance-based incentives • Comprehensive training program • Flexible work schedule • Work from the comfort of your own home • Advancement and growth opportunities within the company • Collaborative and supportive work environment • Health and life insurance benefits Join our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities: • Answer incoming calls from customers and identify their needs • Provide accurate and timely information to customers regarding our services and products • Handle customer inquiries and complaints, and escalate them to the relevant department if necessary • Follow up with customers to ensure their issues have been resolved satisfactorily • Make outbound calls to potential customers to promote our services and generate sales leads • Update customer information and transactions in the company database • Meet and exceed individual and team performance targets • Keep up-to-date with product knowledge and industry trends • Collaborate with other team members and departments to ensure a smooth customer experience .
Experienced In House Call Center/ Sales Associate ManpowerExperienced In House Call Center/ Sales AssociateNew Rochelle, NYManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
New["Customer Service Representative","Customer Service Representative"] LifeStation["Customer Service Representative","Customer Service Representative"]UnionAs one of the nation's largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day. At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently.
Call Center Agent-Travel Benefits Conduent IncCall Center Agent-Travel BenefitsNY$38,640–$48,300 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Agent, Bureau of Customer Support City of New YorkCall Agent, Bureau of Customer SupportQueens, NYDUTIES WILL INCLUDE BUT NOT BE LIMITED TO: • The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfillment and other/General Information queues. • Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or via mail.