Vancouver, WA30+ days ago
Lead hospital support continuous improvement efforts for the Commercial Team + Add or remove hospital users on ordering platforms as necessary + Assist developing and updating education training materials + Stay current with company offerings, industry trends, and hospital needs + Other job duties as assigned Your Experience Should Include: + Bachelor's degree preferred + Certified Veterinary Technician preferred + Previous Client Support experience preferred + Medical Equipment troubleshooting experience preferred + Required: + Minimum 3 years' veterinary hospital experience, pharmacy experience, or procurement experience + Broad familiarity with surgical instruments, medical equipment, pharmaceutical categories (including generic and trade names and general drug classes) + Proficient in Microsoft Office Hourly Pay: $29.04 - $45.37 Compensation is determined based on education, experience, and other relevant credentials. Maintain strong working relationships with outside stakeholders (vendors and distribution partners) + Review and approve purchase requisitions for accuracy, ensuring accurate and timely conversion of requisitions to purchase orders + Process hospitals exception orders, expedite orders, reschedule deliveries and cancel purchase orders as needed + Resolve shipping, receiving, and billing discrepancies with users and suppliers and resolve missing orders for product/supplies and/or equipment + Collaborate with other cross-functional teams, including management to resolve hospital issues.