Member Advocates will provide a variety of member-focused solutions which at times may include account transactions (i.e. deposits, withdrawals, check cashing, loan payments, account transfers, fraud reports, account inquiries, account maintenance).Interview loan applicants, explain loan options, rates, terms, and collateral requirements. Organizational Impact: The position is designed to produce financial or strategic results that are expected to have a minor impact on current organizational results and/or would only impact a small segment of customers or employees.