Silverdale, WA17 days ago
If in the Pro Department, focus on external accounts and outside sales and services + Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock + Perform price reviews by pricing policies and ensure maintenance of pricing and documentation + Support all checkout functions, call buttons, departmental pages, or requests for assistance + Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs + Complete other duties as assigned **Minimum Qualifications** + High School Diploma or GED + 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met) + 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics + Able to Read, write, and perform basic arithmetic (addition and subtraction) + Able to stand and sit for prolonged periods + Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation + Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) **Preferred Qualifications** + 1 year of experience in completing customer sales orders + 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan + 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System + Professional certification related to the department being considered + Bi-lingual skills Lowe's commitment to growth and teamwork extends to the community as well. **Key Responsibilities** + Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services + Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.