Lead Cook/Food Service Assistant - Full Time Days Good SamaritanLead Cook/Food Service Assistant - Full Time DaysRaleigh, ND$15.50–$23.50Operates equipment such as, but not limited to, mixers, slicers, kettles, combination ovens, food grinders, food processors, ovens, stovetops, induction burners, grills, deep fat fryers, knives, dishwashers, garbage disposals, refrigerators and freezers. Prepares, cooks, seasons and portions food for patients/residents, staff, and visitors of the designated facility, preparing and serving food within guidelines of menu and dietary requirements.
NewDeli Production Team Member Pilot Flying JDeli Production Team MemberBeach, ND$13.25–$18.75 / hourTeam members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it's the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
General Manager / Chef Manager SodexoGeneral Manager / Chef ManagerTIOGA, ND$61,710–$79,860Role Overview: Sodexo Energy and Resource is seeking a General Manager/Chef Manager to support an Oil and Gas client in Tioga, ND. The General Manager/Chef Manager will be responsible for directing all contract management service operations and client relations of the food service operation including cafe, micro-market, and catering. Incentives: Relocation Assistance is Offered What You'll Do: Menu planning and food management (ordering, preparation, inventory, and storage).
Food Service - Baker/Salad Bar & Special Events North Dakota University SystemFood Service - Baker/Salad Bar & Special EventsDevils Lake, ND$40,000–$45,600 / yearMinimum qualifications: Previous knowledge of food production and working knowledge of large quantity food service operations; knowledge of proper procedures to clean and sanitize the work, serving, and equipment areas; familiarity with MS Office software and email; strong organizational skills; excellent customer service skills; good oral and written communication skills; desire to interact positively with customers and coworkers and the ability to contribute to a positive and productive team environment. Preferred qualifications: include food safety certification, college or institution food service experience and experience working in a large commercial food service operation.
Lead Food Service Worker - Late Night North Dakota University SystemLead Food Service Worker - Late NightFargo, NDSuccessful candidates will be committed to and help advance our strategic goal to create and maintain an open and respectful environment to promote inclusivity and diversity as a cornerstone of education, research, and outreach. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
Late Night Food Service Worker North Dakota University SystemLate Night Food Service WorkerFargo, NDSuccessful candidates will be committed to and help advance our strategic goal to create and maintain an open and respectful environment to promote inclusivity and diversity as a cornerstone of education, research, and outreach. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
Food Service - Head Cook North Dakota University SystemFood Service - Head CookDevils Lake, ND$40,000–$45,600 / yearp>Minimum qualifications: Previous knowledge of food production and working knowledge of large quantity food service operations; knowledge of proper procedures to clean and sanitize the work, serving, and equipment areas; familiarity with MS Office software and email; strong organizational skills; excellent customer service skills; good oral and written communication skills; desire to interact positively with customers and coworkers and the ability to contribute to a positive and productive team environment. Preferred qualifications: include food safety certification, college or institution food service experience and experience working in a large commercial food service operation.
Production Specialist - Velva, ND Archer Daniels Midland CoProduction Specialist - Velva, NDNDli>Company provided protective clothing required: Uniforms, hardhats, earplugs, safety glasses, hair restraints, steel-toed shoes, gloves, and safety harness may be required based on task performed; employees are required to wear all required PPE (Personal Protective Equipment) (i.e., hard-hats, safety glasses, earplugs, uniforms, and steel-toed boots) in addition to job specific PPE requirements. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.
(USA) Technician, General Facilities Maintenance - Food Equipment Walmart Inc(USA) Technician, General Facilities Maintenance - Food EquipmentFARGO, ND$19–$35 / hourEquipment Serviced Food Equipment: Combi ovens, deli slicers, auto meat cutters, fryers, hot cases, ice makers, pizza ovens, rotisserie ovens, thermoglazers, donut cases, four bowl warmers, bakery ovens, bread slicers, tortilla makers. Food Equipment: Combi ovens, deli slicers, auto meat cutters, fryers, hot cases, ice makers, pizza ovens, rotisserie ovens, thermoglazers, donut cases, four bowl warmers, bakery ovens, bread slicers, tortilla makers.
Supervisor, Nutrition and Food Services - FT - Days - Augusta Sanford HealthSupervisor, Nutrition and Food Services - FT - Days - AugustaBismarck, NDp>Facility: Gss Nd Bis Augusta Pl Location: Bismarck, ND Address: 301 Lorrain Dr, Bismarck, ND 58503, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $20.50 - $33.00 Pay Info: This position may qualify for a sign on bonus of $4,000. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Food Services Technician - PRN Weekends | Fargo Rehab PAM Health Rehabilitation Hospital of FargoFood Services Technician - PRN Weekends | Fargo RehabFargo, North DakotaPAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Responsibilities: The Food Service Technician supports both patient and retail food and nutrition services, including food production, cashiering, patient food service support and sanitation.
Food Safety Quality Regulatory Specialist Cargill IncFood Safety Quality Regulatory SpecialistWahpeton, NDJob CategorySelect a Job CategoryADMINISTRATIVE SERVICESBUILD OPERATE MAINTAIN (PLANT OPNS)Business ProcessCONTINUOUS IMPROVEMENTDIGITAL TECHNOLOGY AND DATA (DT&D)ENVIRONMENTAL HEALTH AND SAFETYFINANCEFINANCIAL MARKETSFOOD SAFETY QUALITY & REGULATORYGENERAL AFFAIRSGlobal ImpactHUMAN RESOURCESMARKETINGNO MATCHPROJECT MANAGEMENTRESEARCH & DEVELOPMENTSALESSECURITYSTRATEGIC SOURCING / PROCUREMENTSTRATEGY & CORPORTATE BUSINESS DEVELOPMENTSUPPLY CHAINSUPPLY CHAIN MANAGEMENTSUPPLY CHAIN PLANNINGTRADE EXECUTIONTRADINGTRANSPORTATION & LOGISTICS. The Food Safety Quality Regulatory Specialist will provide specialized knowledge of specific segments of quality systems or plant processes such as food safety and quality auditing, instrumentation, specific product line knowledge, computer systems, management or oversight of suppliers and other needed focus areas.
NewPT Food Service - Baker/Salad Bar & Special Events North Dakota University SystemPT Food Service - Baker/Salad Bar & Special EventsDevils Lake, ND$17–$20 / hourJOB SUMMARY: The Baker / Special Events position supports the daily operations of Dining Services by preparing and serving high-quality meals, baked goods, desserts, salads, and catered food items in a safe, sanitary, and efficient manner. For questions, contact HR Director, Lake Region State College, 1801 College Drive North, Devils Lake, ND 58301 or email to sandra.lillehaugen@lrsc.edu.
General Manager 3 - Food SodexoGeneral Manager 3 - FoodEllendale, NDMinimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
New(USA) Technician, General Facilities Maintenance - Food Equipment Wal Mart(USA) Technician, General Facilities Maintenance - Food EquipmentFargo, ND$19–$35 / hourEquipment ServicedFood Equipment: Combi ovens, deli slicers, auto meat cutters, fryers, hot cases, ice makers, pizza ovens, rotisserie ovens, thermoglazers, donut cases, four bowl warmers, bakery ovens, bread slicers, tortilla makers. Completion of a 2-year Vocational or Technical trade program, License in related trade in city and/or state where job is located, Using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint)Primary Location.
Food Operations Manager 2 SodexoFood Operations Manager 2Bismarck, North DakotaRole Overview: Sodexo is seeking a Food Operations Manager 2 for the University of Jamestown in Bismarck, North Dakota. This Food Operations manager will oversee retail concepts and catering business on campus. demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience.
Production Operator -Full-time-1st Shift Continental AGProduction Operator -Full-time-1st ShiftWahpeton, NDThe Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Production Operator -Full-time-2nd Shift Continental AGProduction Operator -Full-time-2nd ShiftWahpeton, NDThe Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Production Operator -Full-time-3rd Shift Continental AGProduction Operator -Full-time-3rd ShiftWahpeton, NDThe Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Bakery Production Associate SpartanNashBakery Production AssociateWest Fargo, North Dakotap/>Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Food Resource Manager - Western ND Great Plains Food BankFood Resource Manager - Western NDFargo, ND$60,000–$65,000The only food bank in the state of North Dakota, the Great Plains Food Bank recovers food that otherwise would go to waste from a range of food industry partners and through its programs and services distributes it to those in need throughout North Dakota and Clay County, Minn. Monitors, in collaboration with team members, the overall inventory levels of donated, government and purchased product to assure the optimal quantity, nutritional quality and variety of food and non-food products to meet food distribution objectives.
Lead Cook/Food Service Assistant - Full Time Days Sanford HealthLead Cook/Food Service Assistant - Full Time DaysMandan, ND$15.50–$23.50 / yearOperates equipment such as, but not limited to, mixers, slicers, kettles, combination ovens, food grinders, food processors, ovens, stovetops, induction burners, grills, deep fat fryers, knives, dishwashers, garbage disposals, refrigerators and freezers. Prepares, cooks, seasons and portions food for patients/residents, staff, and visitors of the designated facility, preparing and serving food within guidelines of menu and dietary requirements.
NewSenior EHS Manager Red River CommoditiesSenior EHS ManagerFargo, NDThe Senior EHS Manager partners closely with plant leadership, operations, maintenance, HR, quality, and corporate leadership to ensure consistent implementation of safety programs and best practices across all locations. The ideal candidate is a hands-on leader with strong food manufacturing experience, expertise in OSHA compliance, and a proven ability to influence safety performance in fast-paced, KPI-driven environments.
NewPlant Manager – Flour Mill / Grain Processing BlackUmyraPlant Manager – Flour Mill / Grain ProcessingMinot, North Dakotap>This opportunity is ideal for a strong operational leader with deep milling or grain processing experience who thrives on accountability, team development, and delivering measurable results. We are seeking an experienced Plant / Mill Manager to lead a high-volume flour and grain milling operation in Minot, ND.
Plant / MIll Manager Winland FoodsPlant / MIll ManagerMinot, North DakotaSuccess in this role is driven by the ability to engage employees, leverage data and Lean principles, and deliver consistent results while maintaining a safe, compliant, and empowering work environment.Employee Type:. grain receiving and grading, grain processing and milling, rail car and bulk loading, flour and ingredient blending, along with other activities related to milled flour service and delivery for several pasta production sites throughout North America.
Consumer Safety Inspector U.S. Department of AgricultureConsumer Safety InspectorND$40,736–$80,243 / yearIn addition to the qualifications above, experience must include working with the Federal Meat, Poultry, and Egg Products Inspection Acts in order to inspect meat, poultry and egg products; working with basic SSOP and HACCP principles and practices in order to verify plant HACCP and SSOP responsibilities; performing basic mathematics and elementary statistical concepts and methods to perform testing and sampling procedures; and experience in reaching and interpreting conclusions. Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
Controls Automation Engineer Winland FoodsControls Automation EngineerNorth DakotaYou will work directly with maintenance technicians, maintenance operators, supervisors and managers to resolve automation issues as you play a vital role in developing and implementing best practices that are aligned with Winland Foods maintenance, and reliability strategies. This person is a self–starter, forward thinking, known for bringing ideas forward, and able to utilize data to drive operational and cost efficiency initiatives in the controls and automation space.Employee Type:.
Bulk loader Winland FoodsBulk loaderMinot, North Dakotap style="text-align:inherit">Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. By upholding our commitment to excellence, you’ll play a vital role in making mealtime easier, safer, and more enjoyable for families everywhere.Employee Type:.
NewCertified Packaging Team member Winland FoodsCertified Packaging Team memberNorth Dakotap style="text-align:inherit">Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. By upholding our commitment to excellence, you’ll play a vital role in making mealtime easier, safer, and more enjoyable for families everywhere.Employee Type:.
Process Engineer Richardson International LtdProcess EngineerNDDuties and Responsibilities: Evaluate pasta manufacturing processes and implement improvements to enhance production efficiency, product quality, environmental sustainability, and workplace safety. Physical Requirements: Qualified candidates must be able to perform the following physical job requirements, with or without reasonable accommodation: Navigate and perform tasks in a food manufacturing environment, including walking, standing, and sitting for extended periods.
Plant Manager Winland FoodsPlant ManagerNorth DakotaPerformance will be managed by the following critical metrics: lower conversion cost year over year, asset reliability, successful retention of key certifications in food safety, quality and organics, reduced total recordable injury rates, improved yields, employee retention and turnover, case fill rate and on time delivery. Equipment used includes various pumps, valves, piping, hose, tanks, machinery, computers and associated software, control panel, forklifts, hand tools, copy machine, label makers and any equipment identified in the role.
NewQA lab tech Winland FoodsQA lab techNorth DakotaThis role is more than checking boxes—it’s about leading with care, protecting consumer well-being, and ensuring every bite of our food delivers on Winland’s promise of quality and consistency.Employee Type:. Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace.
NewSenior Plant Manager Red River CommoditiesSenior Plant ManagerNorth River, NDThe ideal candidate brings a strategic, multi-site leadership mindset combined with strong operational, analytical, and leadership capabilities to manage fast-paced manufacturing environments and achieve aggressive production and financial goals across both sites. The Senior Plant Manager will be responsible for driving performance in a high-performance, KPI-driven manufacturing environment, with full oversight of production, maintenance, warehousing, quality assurance, continuous improvement, labor management, and regulatory compliance across both facilities.
Supervisor - Retail North Dakota University SystemSupervisor - RetailFargo, NDWe educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment. Reasonable Accommodation Information: North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities.
Supervisor, Patient Services (3321) Trinity Health Systems IncSupervisor, Patient Services (3321)Minot, NDThrough hands-on leadership, staff coaching, and continuous improvement efforts, this position supports safe food service operations and meets the diverse physical, cognitive, and cultural needs of the patient population. Physical Requirements: The Supervisor, Patient Services frequently stands, walks, bends, and reaches while overseeing tray line operations, interacting with staff, and visiting patient care areas.
Press Utility Richardson International LtdPress UtilityNDThis role performs strenuous work assisting production personnel with sanitation issues during start-ups, shutdowns, and routine production operations. • Communicates equipment conditions causing sanitation issues that require attention during a periodic maintenance cycle event.
Sanitation Utility Richardson International LtdSanitation UtilityCarrington, NDDuties and Responsibilities: Perform sanitation responsibilities and complete thorough cleaning of all areas assigned; maintain master sanitation schedule, best practices, and follow sanitation checklist to complete daily, weekly, and monthly tasks; including restrooms, breakrooms, hallways, entrances, locker rooms, offices, and laboratory. Monitor and report all product protection issues as they arise (ex: glass objects in production area that could contaminate product or falling dust into product, etc.), and report any maintenance needs immediately to QA Supervisor or the maintenance department to help monitor the general condition of the facility.
Junior/Senior Research Economist North Dakota University SystemJunior/Senior Research EconomistFargo, NDThe Junior/Senior Research Economist will lead or contribute to ARPC-branded publications, policy briefs, stakeholder reports, presentations, data products, dashboards, peer-reviewed academic publications, and other research products that translate rigorous empirical analysis into practical guidance for policymakers, industry leaders, commodity organizations, and producer groups. This collaborative role involves identifying emerging policy priorities, developing empirical research projects, and generating evidence on how agricultural policies, commodity, land, and credit market conditions, financing constraints, and production risks affect producers, agribusinesses, and rural communities.
Warehouse Manager Winland FoodsWarehouse ManagerNorth Dakotap style="text-align:inherit">Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Bachelor degree in business, logistics, supply chain, or other relevant field with a minimum of 3 years of leadership experience OR a minimum of 7+ years in warehouse or distribution leadership role.
Fargo- Industrial Maintenance Technician Doherty Staffing SolutionsFargo- Industrial Maintenance TechnicianFargo, ND$57,574–$78,894 / yearIf you enjoy hands-on mechanical work, learning new skills, and working with a variety of production equipment, this opportunity is worth exploring.What Benefits include comprehensive medical, dental, and vision coverage with 100% coverage after the deductible, a company-funded Health Reimbursement Account (HRA), a well-funded union pension, paid time off, and access to a retirement plan.
NewPlant Mill Manager UpcoresolutionsPlant Mill ManagerMinot, NDThis is a key leadership role for a go-getter who thrives in fast-paced manufacturing environments, takes ownership, drives accountability, and delivers results. Our client is seeking a driven, hands-on Plant / Mill Manager to lead a high-volume food manufacturing and milling operation in Minot, ND.
Kitchen Manager University of North DakotaKitchen ManagerGrand Forks, ND$24–$28.25 / hourul>Ensure kitchen staff follow established production recipes and produce food according to production schedule, Minimize waste through proper cooking procedures and utilizes 15-minute counts to establish production. Font Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDrop shadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall Caps.
Cook Dairy QueenCookWilliston, ND$13–$16Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff.
Burger Boss Dairy QueenBurger BossWahpeton, ND$12–$15Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
Team Member - Nights and Weekends McAlister's DeliTeam Member - Nights and WeekendsFARGO, ND$2.50–$4 / hourOur owner is a Fargo native and is dedicated to creating a positive work environment and prioritizes advancement opportunities from within McAlisters Deli in Fargo was opened in May of 2021 Open daily from 10:30am - 9:00pm Experienced management team Growth opportunity - More locations coming soon! Current Positions Available: Sandwich Maker / Crew Member - Approximately 25 - 30 hours weekly Cashier / Front of House Crew - Approximately 20 hours weekly.
Deli Associate United Quality CooperativeDeli AssociateNew Town, ND$16–$16As a Deli Associate, you will have the opportunity to prepare and serve delicious foods such as pizza, sandwiches, and chicken according to customer specifications. Enjoy flexible scheduling options, including weekend availability, holidays, day shifts, and night shifts.
Wet End Mechanic 2 (Crew D) Grand Forks GF Simplot Australia Pty. Ltd.Wet End Mechanic 2 (Crew D) Grand Forks GFGrand Forks, NDp>This individual must have a working knowledge of safe work practices, plant equipment, mechanical repair procedures (to include welding), and equipment installation under the supervision of the Maintenance Team Leader, Maintenance Supervisor, and other qualified maintenance personnel. The individual in this position will accomplish these tasks by utilizing a team concept, through working with team members and following direction and instructions from a Team Leader, Supervisor, Shift Manager or other qualified maintenance department personnel.
Wet End Mechanic 2 (Crew A) Grand Forks GF Simplot Australia Pty. Ltd.Wet End Mechanic 2 (Crew A) Grand Forks GFGrand Forks, NDp>This individual must have a working knowledge of safe work practices, plant equipment, mechanical repair procedures (to include welding), and equipment installation under the supervision of the Maintenance Team Leader, Maintenance Supervisor, and other qualified maintenance personnel. The individual in this position will accomplish these tasks by utilizing a team concept, through working with team members and following direction and instructions from a Team Leader, Supervisor, Shift Manager or other qualified maintenance department personnel.
Chill Crew Member Dairy QueenChill Crew MemberFargo, NDAble to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service.
Crew Member Dairy QueenCrew MemberGrand Forks, ND$12–$14Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service.