Their duties include the processing of new account documentation which includes changes and updates, audit of master data attributes that affect business account set up, answering queue calls related to customer business account set up/changes/updates, update customer credit card information, and collaborate with internal and external teams to understand the impacts of master data changes on the business. Resolve customer hierarchy issues, and payment issues driven by MDM or Customer credit card issues Run and review monthly audit reports and reconciliations, and address procedural errors found to prevent future issues.