Physical Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects; sitting most of the time, with walking and standing required only occasionally; this job requires constant keyboard use, frequent sitting; there may be occasional walking, fine manipulation using both hands. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.