Success in this position requires the ability to direct work, build collaboration, communicate effectively, optimize work processes, demonstrate attention to detail, manage change, maintain customer focus, act with integrity and trust, align plans and priorities, manage and measure work effectively, apply sound business and organizational judgment, influence and present effectively, assume responsibility, and manage time efficiently. They serve as the primary point of contact for shift operations, collaborate with day-shift leadership and cross-functional teams, and maintain strong performance through coaching, training, and accountability.