preferred; • Ability to communicate effectively and respond to questions and requests from team, customers and others;• Effective written communication skills using appropriate business English; • Human relations skills to maintain effective working relationships with team;• Effective customer service skills;• Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Basic mathematical ability including addition, subtraction, multiplication, and division;• Demonstrated customer service, problem solving and common sense skills. PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: Maneuvering to and around equipment• Bending, kneeling, stooping, and reaching• Transporting to various locations within customer site• Viewing computer screens• Utilizing keyboard.