Strongsville, OH12 days ago
Skills Needed: * Attention to detail; effective time management * Communication skills, both written and spoken; includes the ability to communicate in a cross-cultural context with Our employees in other countries for whom English is their 2nd or 3rd language * Problem solving in a high-pressure environment * Ability to balance multiple urgent tasks Required qualifications: * High School Diploma or Equivalent * Strong Acumen for IT Tools (Excel, PowerPoint, Word, Outlook etc.) Working knowledge of US export compliance Preferred qualifications: * At least two (2) years of experience within export compliance customer service, with knowledge of business-to-business customer service and international order processing * Oracle ERP knowledge If you are interested in this role, please apply via the apply now link provided. * Maintain Excel spreadsheet with open orders and update Client affiliate spreadsheets * Maintain complete digital record for each international shipment * Use Oracle and Trade Automation Systems to maintain the flow of Exports by entering booking requests, generating documents, communicating shipping details and delays to affiliates, obtaining certificate of analysis * Confirm Harmonized Tariff Schedule Numbers and license requirements as needed * Use working knowledge of export documentation requirements to review said documents for completeness and accuracy in accordance with established procedures and guidelines and resolve any issues * Continuous Learning - stay up to date on procedures, tools, and system upgrades.