Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. In this position, the Customer Support Specialist is responsible for: Customer Relationship Management - Serve as the primary point of contact for assigned stations and customers within Radiant's network, providing exceptional service and proactive communication.