They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. Ensure all communication with internal and external customers is updated timelyResponsible for freight forwarding functions, which consist of coordinating customer booking requests, setting-up new shipper, assisting with restricted articles submission, etc.