Coordinate and ensure timely bookings with airline on customer behalf •Prepares import documentation, including entry into computer operations program, in accordance to country requirements •Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer •Compliant filing with US customs •Responsible for timely completion of import documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo •Ongoing communication with customer and overseas offices in regards to shipment movement •Follow-up with airline to keep track of arrival information and updates •Responsible for file level profitability •Audit charges for accuracy prior to sending to accounting for payment •Confirm payment responsibility (depending on terms) and audit credit status if needed •Ensure customer profiles are accurate and updated . •Exceptional customer service skills •Detail oriented and strong follow-up skills •Proficient with Microsoft office (Word, Excel, Outlook) preferred •Minimum of 5 years of Logistics / Freight forwarding industry experience preferred •Logis Air / Cargo Wise systems knowledge is a plus .