Keywords: Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Powered by JazzHR. Responding to inbound caller inquiries, Send educational material that are responsive to our callers' needs, Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds, Resolve creditor & or caller inquiries by making outbound calls.