46 Results for

Front Desk Agent Jobs in Baltimore, MD

Jobs

Stevensville, MD23 days ago

$16–$18 Per Hour

As a valued member of an elite, cohesive hospitality team, this role orchestrates seamless and anticipatory service experiences, where meticulous attention to detail, elevated guest satisfaction, and the consistent delivery of extraordinary moments defines professional excellence. The Inn at Chesapeake Bay Beach Club seeks an exceptional Front Desk Agent to serve as the distinguished first impression and operational heartbeat of our luxury waterfront properties—where the guest journey begins and lasting memories are intentionally crafted.

New!

Aberdeen, MD2 days ago

$15–$19 Per Hour

Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.

Hanover, MD30+ days ago

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Severn, MD30+ days ago

$16–$17 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

White Marsh, MD30+ days ago

$16–$16 Per Hour

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Bethesda, Maryland14 days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Rockville, MD30+ days ago

Part-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service.

Baltimore, Maryland22 days ago

$17–$19 Per Hour

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Washington, District of Columbia21 days ago

$20–$22 Per Hour

Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank.

Annapolis, MD30+ days ago

Hanover, MD8 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Annapolis, MD30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Washington, DC30+ days ago

Bethesda, MD23 days ago

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

Washington DC, Washington, DC25 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Arlington, VA30+ days ago

Washington, DC30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Washington, DC9 days ago

Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Washington, DC19 days ago

New!

Washington, DC5 days ago

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Washington DC, DC27 days ago

Baltimore, MD16 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

College Park, MD30+ days ago

$16–$16 Per Year

Baltimore, MD30+ days ago

This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Washington, DC30+ days ago

$40,000–$40,000 Per Year

Stevensville, MD23 days ago

$19–$21 Per Year

Execute comprehensive night audit procedures, reconciling all daily financial transactions, posting event revenue, settling multi-departmental credit card batches (Hotel, Spa, Knoxies), and preparing executive-level reports with precision and accuracy . The Inn at Chesapeake Bay Beach Club seeks an exceptional Night Auditor to serve as the distinguished overnight ambassador and first impression of our luxury waterfront properties, where financial precision and refined hospitality converge.

Washington DC, Washington, DC14 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Bethesda, MD19 days ago

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

New!

Washington, DC2 days ago

Arlington, VA12 days ago

Washington, DC12 days ago

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers.

Washington, DC30+ days ago

Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles. Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.

Bethesda, MD30+ days ago

Baltimore, MD30+ days ago

$18.50–$21 Per Hour

If you have experience in any of the following types of jobs, we encourage you to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales._. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Washington, DC30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.

Bethesda, MD30+ days ago

At Congressional Country Club, we believe in helping every team member achieve a healthy balance between work and life-and in creating a workplace where great people do great things, together. Perform daily floor maintenance using brushes, water, and approved cleaning agents.

Bethesda, MD30+ days ago

$73,800–$135,300 Per Year

Leverages appropriate corporate (e.g., Global Account Executives, Sales & Marketing Support, eCommerce, Marketing, etc.) and market resources (e.g., sales office, property leadership) to establish pull-through and sustainment of account strategies and selling solutions at the local property level. Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Sales%20Support%20East%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814).

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Front Desk Agent Jobs in Baltimore, MD

Jobs

Front Desk AgentChesapeake Bay Beach Club

Front Desk AgentFairfield by Marriott, Aberdeen

Front desk agentARUNDEL SUITES LLC- Residence Inn Arundel Mills

Part-Time Front Desk AgentARUNDEL MILLS HOSPITALITY LLC

Front Desk Agent-FTHampton Inn, Baltimore/White Marsh

Front Desk AgentSheraton Rockville

Front Desk AgentSage Hospitality

Front Desk AgentMerritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Hotel Front Desk AgentSage Hospitality

Front Desk AgentRiggs Washington DC

Front Desk ClerkTownePlace Suites Annapolis MD 21401

Guest Service AgentWaterford Hotel Group

Guest Service AgentHampton Inn & Suites Annapolis

Guest Service AgentHampton Inn - DC

Guest Service AgentHyatt Regency Bethesda

Guest Services AgentWaring Hotels

Guest Services AgentViceroy Washington DC

Guest Service AgentAC Hotel Arlington National Landing

Guest Service AgentFairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service AgentThe Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service AgentSonesta

Guest Service AgentAC Hotel Washington DC Convention Center

Guest Service AgentHotel Rendale Washington DC

Guest Services AgentSonesta

Guest Services Agent - Sales Associate (Part-Time)Maryland Zoo

Guest Service AgentCourtyard DC Navy Yard

Guest Services Agent - CustodialMaryland Zoo

Guest Services Agent - PM & OvernightHOWARD HOSPITALITY LLC

Guest Service Agent - Hilton Arlington National LandingHilton Global

Guest Service AgentUMD LODGING LLC

Central Reservations Agent - CORPMontage Hotels & Resorts and Pendry Hotel

Guest Service ManagerBELLE GROVE ENTERPRISE LLC

Guest Service RepresentativeNOMA HOSPITALITY LLC HOMEWOOD

Night AuditorChesapeake Bay Beach Club

Night AuditorViceroy Washington DC

Night AuditorSheraton Rockville

Night AuditorHyatt Regency Bethesda

Night AuditorHampton Inn - DC

Night AuditorAC Hotel Arlington National Landing

Night AuditorThe Morrow Hotel Washington, DC Curio Collection by Hilton

Valet ParkerHampton Inn - DC

Valet ParkerHyatt Regency Bethesda

Store ManagerExtra Space Storage

HostWashington Marriott Capitol Hill

Housekeeping AttendantCongressional Country Club

Sales Account Executive - International Tour and Travel - LeisureMarriott

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