Pyramid Hotel GroupFront Desk Agent Pyramid Hotel GroupFront Desk AgentMarlborough, MAIn offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Spire Hospitality, LLCFront Desk Agent Spire Hospitality, LLCFront Desk AgentPeabody, MA$17.50 / hourPart timeSPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive.
Buffalo Lodging Associates, LLCHotel Front Desk Agent (Full Time) Buffalo Lodging Associates, LLCHotel Front Desk Agent (Full Time)Marlborough, MAPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Buffalo Lodging Associates, LLCHotel Front Desk Agent (Part Time) Buffalo Lodging Associates, LLCHotel Front Desk Agent (Part Time)Marlborough, MAPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
The Newbury BostonNewFront Desk Agent The Newbury BostonFront Desk AgentBoston, MassachusettsThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
Omni HotelsNewFront Desk Agent Omni HotelsFront Desk AgentBoston, MAMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them.
Margaritaville Hollywood Beach ResortNewFront Desk Agent Margaritaville Hollywood Beach ResortFront Desk AgentCambridge, MAA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Davidson Hospitality GroupNewFront Desk Agent Davidson Hospitality GroupFront Desk AgentCambridge, MAA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Boston Harbor HotelFront Desk Agent Boston Harbor HotelFront Desk AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Buffalo Lodging Associates, LLCNewHotel Front Desk Agent (Overnight and 3PM-11PM Shifts) Buffalo Lodging Associates, LLCHotel Front Desk Agent (Overnight and 3PM-11PM Shifts)Lincoln, RIPart timeThe Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar.
Prime Zenith Hospitality LLChotel front desk agent Prime Zenith Hospitality LLChotel front desk agentManchester, NHPrime Zenith Hospitality LLC has been a leader in the hospitality industry for over a decade, dedicated to providing exceptional service and unforgettable experiences to our guests. Join Prime Zenith Hospitality LLC as a Hotel Front Desk Agent in Manchester, NH, where you will be the welcoming face of our esteemed establishment.
Davidson Hospitality GroupFront Desk Agent (Part Time Seasonal May-August) Davidson Hospitality GroupFront Desk Agent (Part Time Seasonal May-August)Cambridge, Massachusetts$24.50–$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
DOUBLETREE BY HILTON NASHUAFront Desk Agent DOUBLETREE BY HILTON NASHUAFront Desk AgentNashua, NHPosition is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.
Hyatt Regency Boston/CambridgeFront Desk Agent Hyatt Regency Boston/CambridgeFront Desk AgentCambridge, MassachusettsA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Highgate Hotels LPFront Desk Agent Highgate Hotels LPFront Desk AgentSomerville, MAHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
La Quinta Boston - SomervilleFront Desk Agent La Quinta Boston - SomervilleFront Desk AgentSomerville, MassachusettsHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. 23 Cummings StreetSomerville, MA02145 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Seaport HotelFront Desk Agent Seaport HotelFront Desk AgentBoston, MassachusettsIn addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).
Buffalo Lodging Associates, LLCNewHotel Front Desk Agent Buffalo Lodging Associates, LLCHotel Front Desk AgentBrockton, MA$19 / hourPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
CSM CorporationFront Desk Agent| Courtyard Woburn CSM CorporationFront Desk Agent| Courtyard Woburnwoburn, MA$18–$19 / hourThis position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Spire Hospitality IncFront Desk Agent Spire Hospitality IncFront Desk AgentDedham, MA$18–$19 / hourEssential Job Functions: • Deliver unparalleled service, courtesy, and care to our guests • Respond promptly and effectively to guest questions and requests • Streamline the check-in and check-out process for guests • Answer incoming phone calls with promptness and professionalism • Excel at multitasking in a dynamic environment • Resolve guest concerns with attentive service recovery. Qualifications: • Education: High school diploma or its equivalent • Experience: • One year of Front Desk experience in hotels preferred • One year of experience working in customer service or a guest-facing role required • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel • Previous experience with hotel OnQ PMS a plus.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk AgentBoston, MAFull timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
SonderNewSr. Front Desk Hospitality Agent SonderSr. Front Desk Hospitality AgentBoston, MA$44,978–$47,840 / yearWork alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.
MarriottNewFront Desk Agent MarriottFront Desk AgentCambridge, MAGuest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
MarriottNewFront Desk Agent Overnight MarriottFront Desk Agent OvernightBoston, MAGuest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk SupervisorBoston, MAFull timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Boston Pads LLCFront Desk Real Estate Database Specialist Boston Pads LLCFront Desk Real Estate Database SpecialistBoston, MAThe Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. We’re seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success.
Cruiseport Gloucester LLCNewFront Office Agent - Beauport Hotel Cruiseport Gloucester LLCFront Office Agent - Beauport HotelGloucester, MA$19–$20 / hourIn this combined role, you will handle both reservations and front desk responsibilities, managing room bookings and incoming calls while providing prompt, courteous service to guests upon arrival, throughout their stay, and at departure. Regularly post receipts, guest accounts, and other forms of credit using accurate, proper cash handling methods, and maintain complete responsibility for a personal bank as specified by hotel policy.
Waterford Hotel GroupGuest Service Agent Waterford Hotel GroupGuest Service AgentNewton, MAIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Studio Allston HotelGuest Services Agent Studio Allston HotelGuest Services AgentBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.
Hampton Inn by Hilton Boston Logan Airport ChelseaGuest Service Agent Hampton Inn by Hilton Boston Logan Airport ChelseaGuest Service AgentChelsea, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
StaypineappleNewGuest Services Agent StaypineappleGuest Services AgentBoston, MACompleting daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
Sonesta International HotelsNewGuest Service Agent Sonesta International HotelsGuest Service AgentCambridge, MA$25.50–$27.50 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
The Envoy HotelGuest Service Agent The Envoy HotelGuest Service AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Courtyard Boston CambridgeAsst. Front Office Manager Courtyard Boston CambridgeAsst. Front Office ManagerCambridge, MassachusettsCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Overview: The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Hilton HotelsNewGuest Service Agent - Full Time - DoubleTree by Hilton Boston Downtown Hilton HotelsGuest Service Agent - Full Time - DoubleTree by Hilton Boston DowntownBoston, MA$23–$24 / hourAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston BaysideBoston, MAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Hornblower Group IncGuest Service Agent - Boston Harbor City Cruises Hornblower Group IncGuest Service Agent - Boston Harbor City CruisesBoston, MAHornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
The Atlas HotelReception Agent, Part Time The Atlas HotelReception Agent, Part TimeBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
The Atlas HotelReception Agent The Atlas HotelReception AgentBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
The Newbury BostonNewGuest Experience Telephone Agent The Newbury BostonGuest Experience Telephone AgentBoston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
Royal Lahaina ResortNewGuest Experience Telephone Agent Royal Lahaina ResortGuest Experience Telephone AgentBoston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
The Colonnade HotelHotel Night Auditor The Colonnade HotelHotel Night AuditorBoston, MANestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury suites. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
La Quinta Boston - SomervilleNight Auditor La Quinta Boston - SomervilleNight AuditorSomerville, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
AC Hotel Boston CambridgeNight Auditor AC Hotel Boston CambridgeNight AuditorCambridge, MABalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Jiten Hotel ManagementNight Auditor Jiten Hotel ManagementNight AuditorRevere, MAAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
Extra Space StorageNewAssistant Store Manager Extra Space StorageAssistant Store ManagerBoston, MA$17.85–$22 / hourFind additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Address and resolve customer concerns related to billing, security, auctions, and proper site usage* Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.*
The Whitney HotelHouse Attendant The Whitney HotelHouse AttendantBoston, MAInspired by our namesake, Henry Melville Whitney—an American Industrialist and founder of the West End Railway Company —attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio. Blending in seamlessly with Beacon Hill’s black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.
The Envoy HotelHouse Attendant The Envoy HotelHouse AttendantBoston, MARequires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager.
The Envoy HotelSeasonal Host The Envoy HotelSeasonal HostBoston, MARequires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.