43 Results for

Front Desk Agent Jobs in Malden, MA

Jobs

Littleton, MA9 days ago

Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.

New!

Boston, MA4 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Salem, NH30+ days ago

As the first point of contact for our hotel guests, you will be responsible for delivering exceptional customer service while efficiently performing front desk operations. - Assist in the creation of an inviting environment by maintaining knowledge of local attractions and services that may enhance a guest’s stay.

Sonesta Simply Suites Boston Burlington, MA30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Cambridge, Massachusetts30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Nashua, NH3 days ago

Position is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.

Cambridge, Massachusetts17 days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Boston, Massachusetts20 days ago

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).

Cambridge, Massachusetts30+ days ago

$24.50–$24.50 Per Hour

Andover, MA30+ days ago

Location Courtyard by Marriott Boston Andover, 10 Campanelli Drive, Andover, Massachusetts, United States, 01810VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Boston%20Andover%2C%2010%20Campanelli%20Drive%2C%20Andover%2C%20Massachusetts%2C%20United%20States%2C%2001810). Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

Gloucester, MA30+ days ago

$19–$20 Per Hour

Regularly post receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present accurate hotel charges upon check-out. Maintains good customer relations being aware of all hotel services and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.

Somerville, Massachusetts30+ days ago

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. 23 Cummings StreetSomerville, MA02145 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Boston, MA30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

Boston, MA30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.

New!

Boston, MAToday

Qualifications include at least 1 year of relevant experience, an active MA Real Estate License, strong organizational skills, attention to detail, excellent communication, and proficiency with real estate databases or CRM systems. Key responsibilities include managing front desk and call center activities, providing excellent client service, updating property data, training new agents on systems, and fostering landlord relationships through follow-up calls.

Newton, MA30 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Boston, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

Boston, MA19 days ago

Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

Boston, Massachusetts30+ days ago

Boston, MA11 days ago

Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.

Cambridge, Massachusetts30+ days ago

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Overview: The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Boston, Massachusetts12 days ago

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

Boston, MA30+ days ago

Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Keep profile notes and shift reports to track guest issues that may be brought to their attention and offering compensation when necessary and passing along relevant information to front desk staff.

Boston, Massachusetts30 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

New!

Ashland, MAToday

Responsibilities include checking guests in/out, managing reservations, resolving guest issues, promoting hotel services, handling payments, and assisting with inquiries. Pay rate is $18.00/hour, with free meals, uniforms, and laundering services at select locations.

Cambridge, MA30+ days ago

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Boston, MA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Gloucester, MA30+ days ago

$19–$20 Per Hour

Keyword: front office, front desk, customer service, guest service, front desk agent, guest service agent, hotel, hospitality, guest services, reservations, booking agent, reservationist, receptionist. In this role, you will provide exceptional guest service by managing room bookings, handling incoming calls, and addressing the needs of guests and visitors to ensure a seamless and welcoming experience.

Cambridge, MA17 days ago

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Boston, MA30+ days ago

The Colonnade Hotel is nestled among Boston's finest cultural venues and most exciting shops in the heart of Boston's historic Back Bay, The Colonnade Hotel is an independent Boston hotel with 285 elegantly appointed rooms and luxury suites. Operate the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls; Provide information and assist in recommending area restaurants, theaters community events, activities, etc.

New!

Marlborough, MAToday

Join a hospitality team as a Guest Services Agent, providing exceptional customer service and creating memorable guest experiences. Ideal candidates have at least one year of high guest interaction experience, excellent communication skills, and a friendly, outgoing personality.

Boston, Massachusetts30+ days ago

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Boston, Massachusetts27 days ago

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager on the overnight shift while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

New!

Sharon, MAToday

We are looking for a friendly, customer service-oriented Overnight Guest Services Agent to join our team in Sharon, MA. This full-time role involves guest registration, making reservations, and providing guests with information about the hotel and local area.

Cambridge, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Boston, MA30+ days ago

Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury suites. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Sonesta Simply Suites Boston Braintree, MA30+ days ago

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.

Somerville, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Cambridge, MA30+ days ago

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

New!

Revere, MA1 day ago

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.

Boston, MA18 days ago

Inspired by our namesake, Henry Melville Whitney—an American Industrialist and founder of the West End Railway Company —attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio. Blending in seamlessly with Beacon Hill’s black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.

New!

Boston, MA6 days ago

Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager.

Boston, Massachusetts30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.

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Front Desk Agent Jobs in Malden, MA

Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton, MA Lafrance Hospitality

Front Desk Agent Boston Harbor Hotel

Front Desk Agent HOLIDAY INN SALEM (I-93 AT EXIT 2)

Front Desk Agent Sonesta

Front Desk Agent Hyatt Regency Boston/Cambridge

Front Desk Agent DOUBLETREE BY HILTON NASHUA

Front Desk Agent Davidson Hospitality Group

Front Desk Agent Seaport Hotel

Front Desk Agent (Part Time Seasonal May-August) Davidson Hospitality Group

Front Desk Agent Marriott

PM Front Desk Agent - Beauport Hotel Cruiseport Gloucester LLC

Front Desk Agent La Quinta Boston - Somerville

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk Real Estate Database Specialist Boston Pads

Guest Service Agent Waterford Hotel Group

Guest Services Agent Studio Allston Hotel

Guest Services Agent Staypineapple

Guest Service Agent The Envoy Hotel

Asst. Front Office Manager in Boston, Massachusetts | Careers at Studio Allston Hotel Studio Allston Hotel

Asst. Front Office Manager Courtyard Boston Cambridge

Asst. Front Office Manager Studio Allston Hotel

Assistant Front Office Manager Omni Hotels & Resorts

Reception Agent, Part Time The Atlas Hotel

GUEST SERVICES AGENT Compass Group

Guest Service Agent Jones Lang LaSalle Incorporated

Guest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton Global

Reservations Agent - Beauport Hotel Cruiseport Gloucester LLC

On Call Security Agent Gardaworld

Guest Service Agent The Colonnade Hotel

AGENT - ROOM GS Pyramid Global Hospitality

Guest Experience Telephone Agent The Newbury Boston

Overnight Guest Services Supv Hilton Boston Back Bay

Overnight Guest Services - Full Time Giri Hotel Management LLC

Night Auditor/ Security Courtyard Boston Cambridge

Hotel Night Auditor The Colonnade Hotel

Night Auditor Sonesta

Night Auditor La Quinta Boston - Somerville

Night Auditor AC Hotel Boston Cambridge

Night Auditor Jiten Hotel Management

House Attendant The Whitney Hotel

House Attendant The Envoy Hotel

Seasonal Host The Envoy Hotel

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