61 Results for

Front Desk Agent Jobs in Merchandise Mart, IL

Jobs

Schererville, IN25 days ago

$15–$16 Per Hour

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Schaumburg, IL30+ days ago

$16–$17 Per Hour

This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position.

Schaumburg, IL30+ days ago

$16–$17 Per Hour

New!

Chicago, ILToday

$27–$27.25 Per Hour

Join a leading hospitality company as a Front Desk Agent, providing exceptional guest service at premium hotels, rooftop bars, and restaurants. Ability to work in a fast-paced environment, including long hours, weekends, and holidays.

New!

Naperville, ILToday

$16.50–$17 Per Hour

Key responsibilities include processing reservations, checking guests in/out, handling payments, resolving guest inquiries, and maintaining professional relations. The Front Desk Agent role involves providing excellent customer service, managing reservations, and handling clerical duties at hotel locations in Naperville, IL.

New!

Chicago, ILToday

Enjoy working in a stylish hotel near Chicago Midway Airport with amenities like a Starbucks®, indoor pool, fitness center, and event spaces. Join our team as a Front Desk Agent and deliver exceptional guest experiences through warm welcomes, smooth check-ins, and friendly farewells.

New!

Hammond, INToday

The role requires strong communication, organizational skills, and familiarity with computer systems and booking platforms. Physical demands involve prolonged standing, lifting up to 50 pounds, and operating in a fast-paced setting.

Des Plaines, IL30+ days ago

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.

Schaumburg, IL30+ days ago

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Verifies all credit card transactions are properly processed, all guest folios are balanced out and cash payments are recorded.

New!

Chicago, ILToday

$32,032–$41,600 Per Year

Responsibilities include creating a welcoming first impression, guiding guests through digital tools, addressing guest needs, maintaining cleanliness and organization, supporting back-of-house tasks, and assisting with breakfast service where applicable. Ideal candidates have hospitality or customer service experience, are personable, proactive problem-solvers, organized, and flexible with schedules including evenings, weekends, and holidays.

Deerfield, IL30+ days ago

Efficiently complete the registration process by accurately inputting and retrieving information from our computer system, confirming guest details such as number of occupants and room rates in line with established guidelines. Manage guest inquiries and complaints with professionalism, following up to ensure high satisfaction levels; negotiate compromises in line with our “Make it Right” guidelines when necessary.

Rosemont, Illinois30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 7101 Chestnut StRosemont, IL60018 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Oak Brook, Illinois17 days ago

$20.65–$20.65 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Chicago, Illinois17 days ago

$23–$23.20 Per Hour

New!

Bloomingdale, ILToday

Responsibilities include handling guest inquiries, reservations, and check-ins/check-outs, following cash and credit policies, and maintaining knowledge of rates, packages, and promotions. The Front Office Agent provides courteous, efficient service during guest check-in, stay, and checkout, maximizing room revenue and occupancy.

Chicago, IL19 days ago

$24–$26

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay — managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fast‑paced, full‑service downtown hotel. The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, service‑driven Front Desk Agent to join our Guest Services team.

Bedford Park, IL13 days ago

$17.10–$19 Per Hour

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary.

Merrillville, IN18 days ago

$16–$16

Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry.

New!

Chicago, ILToday

This full-time role requires excellent guest service skills, punctuality, and availability between 7:00 AM and 7:00 PM, including weekends and holidays. Why join us: work with a reputable brand, supportive team, training opportunities, and competitive pay.

Schaumburg, IL30+ days ago

$17–$18

An integral part of the Hyatt Regency Schaumburg's success will be attributed to this position with a hands-on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg. Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary.

New!

Bloomingdale, ILToday

The Front Desk Agent provides courteous, efficient service during guest check-in, stay, and checkout, maximizing room revenue and occupancy. Responsibilities include handling guest inquiries, reservations, and payments, familiarizing with rates, packages, and promotions, and managing check-in/check-out processes.

Bloomingdale, IL12 days ago

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Bloomingdale, Illinois13 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 275 Knollwood DriveBloomingdale, IL 60108 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Chicago, IL30+ days ago

Part-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

Evanston, IL30+ days ago

Full-time

As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Chicago, IL30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.

Chicago, IL12 days ago

Full-time

If you’re ready to redefine hospitality, elevate guest experiences, and lead with passion, we invite you to join us and bring your artistry, excellence, and innovation to our dynamic team. As part of Marcus Hotels & Resorts, we thrive on crafting unforgettable experiences for travelers who seek style, substance, and seamless service.

New!

Chicago, IL3 days ago

Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Schaumburg, IL27 days ago

$16–$17 Per Hour

New!

Chicago, Illinois6 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. One South FranklinChicago, IL60606 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

New!

Burr Ridge, IL6 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Warrenville, Illinois16 days ago

Chicago, Illinois30+ days ago

Chicago, IL8 days ago

Full-time

Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free.

Chicago, IL30+ days ago

Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

Elmhurst, Illinois30+ days ago

Mettawa, Illinois30+ days ago

New!

Warrenville, ILToday

Key responsibilities include checking in guests, managing reservations, payments, handling guest requests and complaints, securing valuables, and supporting other areas like breakfast or luggage assistance. Candidates should have a high school diploma (preferred), customer service experience, and knowledge of PMS systems is a plus.

Chicago, IL30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

Chicago, Illinois16 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Overview: The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Oak Brook, Illinois11 days ago

$67,600–$67,600

Oak Brook, Illinois16 days ago

$72,000–$72,000

Oak Brook, Illinois30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Warrenville, ILToday

Responsibilities include checking guests in/out, handling reservations, processing payments, managing messages, and responding promptly to guest requests and complaints. Qualifications include a high school diploma or equivalent, customer service experience, and knowledge of PMS systems preferred.

Chicago, Illinois30+ days ago

$16–$16.60 Per Hour

At Sports Illustrated Resorts, we don’t just welcome guests, we create experiences where sports, lifestyle, and travel come together. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

chicago, IL30+ days ago

Answering customer questions about products and providing expert product advice as necessary to customers and patients at varying levels of familiarity with cannabis. Responsibilities in these roles include: Management of lobby area, customer queue, ID verification, and intake of customers into the Sales Floor.

Chicago, IL30+ days ago

Remote

$25,000–$65,000

In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.

Bloomingdale, IL30+ days ago

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Bloomingdale, Illinois30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Mettawa, IL30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.

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