Key Responsibilities Deliver personalized service while opening and closing rental agreements Clearly answer customer questions regarding charges, vehicle condition, directions, and concerns Proactively recommend and sell optional products including coverage, GPS, fuel options, and upgrades Prepare vehicles by washing, vacuuming, refueling, and detailing Occasionally shuttle vehicles to and from nearby locations Handle front desk tasks: answer phones, photocopy, and maintain a clean, organized workspace Support the team by assisting other agents or locations as needed Additional responsibilities may be assigned as needed. Requirements High School Diploma or equivalent 1+ years of customer service experience Demonstrated work history tenure Professional communication skills and problem resolution experience Proficient in general office equipment (fax machines, calculators, photocopiers, etc.) Must have a valid driver's license with no more than two moving violations and/or at fault accidents Must be able to pass a drug and background check Learn more about this Employer on their Career Site .