Examples of specialized experience would typically include, but are not limited to: Ability to communicate both orally and in writing; Ability to prioritize duties in order of importance, need by using services, ensuring timeliness and accuracy; Knowledge and skill in use of computer hardware with the ability to load and operate various software applications, i.e., Microsoft Word, Excel, Outlook, etc., as well as the medical center system utilizing VISTA; Knowledge of grammar, spelling, capitalization and punctuation to transcribe material dictated accurately; and. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).