ACS Staffing, IncCustomer Service ACS Staffing, IncCustomer ServiceBellflower, CA$19–$22 / hourFull timeKnowledge of desktop computers and MS Office Suite (Excel, Word, MS Outlook, and Internet Explorer), fax/scanner, copier, phones (voicemail) and other office equipment needed for the position function. We are a leader in the Staffing Industry looking for a Customer Service Rep to join our fast-paced, customer service-oriented team.
Reed Smith USNewResearch Services Specialist Reed Smith USResearch Services SpecialistLos Angeles, CaliforniaFull timeThe Research Services Specialist supports the delivery of document retrieval, docket and case procurement, and basic legal research services using a variety of traditional and electronic resources. Working as part of the Library & Research team, the Specialist collaborates with team members to manage research requests, support service delivery, and contribute to coverage across U.S. time zones.
AHMC Healthcare IncAdministrative Assistant AHMC Healthcare IncAdministrative AssistantAlhambra, CA$20–$30 / hourFull timeAHMC provides management services to AHMC Anaheim Regional Medical Center with 223 beds, Garfield Medical Center with 211 beds, Greater El Monte Community Hospital with 115 beds, Monterey Park Hospital with 102 beds, San Gabriel Valley Medical Center with 273 beds, Seton Medical Center with 357 beds, Seton Medical Center Coastside, a 116-bed skilled nursing facility, and Whittier Hospital Medical Center with 172 beds. The Administrative Assistant provides administrative support to the Senior Executive Vice President and the Corporate team in performing diversified administrative functions, which includes the maintenance of confidential records.
Health Source MSOClaims Supervisor Health Source MSOClaims SupervisorAlhambra, CAFull timeProviding expertise or general claims support to teams in reviewing, researching, investigating, negotiating, process, and adjusting claims. Responsibilities include, but not limited to: • Maintain up-to-date knowledge of procedures for all ICD-10, CPT, HCPC codes including: Contractual agreement rates.
Health Source MSODischarge Coordinator Health Source MSODischarge CoordinatorAlhambra, CAFull timeWhen patients are on Administrative Days or are difficult placement patients and multiple facilities are being requested, complete the referral log per department protocol. Assists in contacting outside facilities for bed availability and fax referral forms in order to find an appropriate facility for the patient’s continued care.
Health Source MSOCustomer Service Representative Health Source MSOCustomer Service RepresentativeAlhambra, CAFull timeAbility to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time as needed. Review and research incoming healthcare claims from members and providers(doctors, clinics, etc) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g.
JobotNewVietnamese Speaking Medical Receptionist JobotVietnamese Speaking Medical ReceptionistFountain Valley, CA$22–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be the first point of contact for our Vietnamese-speaking patients, providing exceptional customer service and ensuring seamless communication between patients and healthcare providers.
JobotNewLegal Billing Coordinator JobotLegal Billing CoordinatorLos Angeles, CA$60,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewProgram Manager - Healthcare IT Portfolio, Consultant JobotProgram Manager - Healthcare IT Portfolio, ConsultantLos Angeles, CA$100–$125 / hourCore responsibilities include execution leadership, program controls, vendor oversight, financial tracking, delivery management, and executive reporting tied to capital programs. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewLoan Servicing Analyst (Onsite Opportunity) JobotLoan Servicing Analyst (Onsite Opportunity)Los Angeles, CA$25–$32 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewBilingual Vietnamese and English Front Desk/Medical Receptionist JobotBilingual Vietnamese and English Front Desk/Medical ReceptionistFountain Valley, CA$18–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records.
JobotNewAdministrative Assistant JobotAdministrative AssistantLos Angeles, CA$24–$28 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join us in this exciting role where you will be a crucial part of our team, assisting in the delivery of top-notch financial consulting services to our esteemed clients.
JobotNewFront Desk - Medical Assistant (Primary Care, Oncology, OB/GYN, Women's Health) JobotFront Desk - Medical Assistant (Primary Care, Oncology, OB/GYN, Women's Health)Los Angeles, CA$22–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 3. Strong communication skills, both written and verbal, with the ability to effectively communicate with patients, healthcare professionals, and finance team members.
JobotNewAP & AR Lead JobotAP & AR LeadNewport Beach, CA$90,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 2. Full-cycle AP: invoice processing, working with department heads on POs, approval workflows, vendor payments, and expense management.
JobotNew(Medical) Front Desk Receptionist - Vietnamese Speaking Jobot(Medical) Front Desk Receptionist - Vietnamese SpeakingFountain Valley, CA$19–$22 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records.
JobotNewConflicts and New Business Intake Coordinator JobotConflicts and New Business Intake CoordinatorLos Angeles, CA$65,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role you will be responsible for providing exceptional customer service, maintaining daily workflow, running and clearing conflict checks, and making adjustments for clients for any matters that arise!
JobotNewPrivate Client Services Attorney/Associate JobotPrivate Client Services Attorney/AssociateLos Angeles, CA$215,000–$290,000 / yearThe PCS practice offers an opportunity to gain expertise in and advise on complex domestic and international tax, wealth transfer, and succession structures for high net worth and ultra-high net worth individuals and families while developing personal, often multi-generational relationships with clients and their advisors. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewSenior Preconstruction Manager-Healthcare OSHPD/HCAI JobotSenior Preconstruction Manager-Healthcare OSHPD/HCAIIrvine, CA$100,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Excellent communication skills, with the ability to effectively communicate complex preconstruction plans and strategies to a variety of stakeholders.
JobotNewClinical Supervisor JobotClinical SupervisorLos Angeles, CA$105,000–$115,000 / yearKey services include housing, mental health care, medical care, domestic violence services, substance abuse treatment, income assistance and life skills programs --- all aimed at improving the self-sufficiency of the individuals and families served. Day to Day Responsibilities: Attend meetings, respond to email correspondence, develop and maintain appropriate relationships (including with the Department of Mental Health and other Intensive Case Management support organizations) on behalf of the Senior Director and staff.
JobotNewSenior Production Planner Manager- In OffIce JobotSenior Production Planner Manager- In OffIceVernon, CA$85,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role ensures efficient use of materials and resources, maintains product quality, and aligns production output with customer demand while minimizing waste and operational costs.
Mission Pet HealthRegional Medical Director- Los Angeles and Las Vegas Mission Pet HealthRegional Medical Director- Los Angeles and Las VegasLos Angeles, CA$180,000–$200,000As Regional Medical Director, you will serve as a clinical partner to our veterinarians and hospitals, supporting teams at the local level while working alongside a Regional Operations Director to align medical leadership with hospital success. Partner for Hospital Success: Work closely with your Regional Operations Director to support hospital leaders in areas such as scheduling needs, equipment investments, and aligning medical initiatives with hospital growth.
AccentCare, Inc.NewRN Territory Clinical Manager, Home Health 10K Bonus AccentCare, Inc.RN Territory Clinical Manager, Home Health 10K BonusNewport Beach, CA$125,000–$145,000We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
AccentCare, Inc.NewRegistered Nurse / Patient Care Manager, Home Health $20K Bonus AccentCare, Inc.Registered Nurse / Patient Care Manager, Home Health $20K BonusNewport Beach, CA$110,000–$135,000By guiding and empowering clinical staff, the Patient Care Manager helps create a supportive environment where employees can grow, collaborate, and deliver their very best work, ultimately enriching the care experience for every patient. The Patient Care Manager plays a critical role in supporting both patients and the caregiving team, ensuring that every person receives compassionate, high‑quality home health services.
Mitchell MartinNewField Support Level 1 Mitchell MartinField Support Level 1Long Beach, CA$20–$26 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. The position involves providing IT support for a group of outpatient imaging centers and call centers in the Lancaster, CA area.
JobotNewTax Administrative Assistant JobotTax Administrative AssistantIrvine, CA$20–$31 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A growing public accounting team is seeking a detail-focused Tax Administrative Assistant to support tax professionals with the preparation, assembly, and delivery of client returns.
JobotNewFront Desk/Medical Receptionist JobotFront Desk/Medical ReceptionistLos Angeles, CA$21–$24 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a passion for healthcare, outstanding customer service skills, and the ability to handle multiple tasks in a fast-paced environment.
Kinetic Personnel GroupCustomer Service Representative Kinetic Personnel GroupCustomer Service RepresentativeCerritos, CATemporaryA well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer-focused, organized, and looking to build a long-term career within a stable and evolving company.
Vaco LLCNewAccounts Receivable Manager Vaco LLCAccounts Receivable ManagerLos Angeles, CA$100,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewAP Manager Vaco LLCAP ManagerLos Angeles, CA$48–$55Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewAccounts Payable Manager Vaco LLCAccounts Payable ManagerLos Angeles, CA$90,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewConstruction Site Office Manager Vaco LLCConstruction Site Office ManagerMonrovia, OH$27–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewAdministrative Assistant Vaco LLCAdministrative AssistantIrvine, CA$23–$26Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Support Coordinator Vaco LLCCustomer Support CoordinatorIrvine, CA$25–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewBilling Customer Service Rep Vaco LLCBilling Customer Service RepIrwindale, CA$23–$23.50Disclaimer:Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Vaco LLCNewTemp Receptioniist Vaco LLCTemp ReceptioniistLos Angeles, CA$19–$20Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeSanta Ana, CA$25–$25Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewBilingual Temp Receptionist Vaco LLCBilingual Temp ReceptionistLos Angeles, CA$19–$20Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewRetail Help Desk Technician Vaco LLCRetail Help Desk TechnicianLos Angeles, CA$25–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Vaco LLCNewCustomer Service Rep Vaco LLCCustomer Service RepIrwindale, CA$23–$23.50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewReceptionist Vaco LLCReceptionistIrvine, CA$25–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Raising Cane'sNewCustomer Service Associate Raising Cane'sCustomer Service AssociateLos Angeles, CA$20–$20Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection.
IconmaCustomer Service Centralized Patient Scheduler IconmaCustomer Service Centralized Patient SchedulerCosta Mesa, CA$22–$25 / hourOur Client, a Healthcare company, is looking for a Customer Service Centralized Patient Scheduler for their Costa Mesa, CA location. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Satellite Holdings, LLCNewClinical Administrative Coordinator Satellite Holdings, LLCClinical Administrative CoordinatorOrange, CA$24–$33.58The Clinical Administrative Coordinator (CAC) is responsible for patient admission and discharge processes, preparing network reports, reviewing and submitting monthly billing, facilitating payroll, orienting new employees, maintaining employee records, and maintaining office supplies and office machines in the center. The Clinical Administrative Coordinator provides a safe and professional environment when patients first enter our centers, where they are greeted and assisted in a positive and welcoming way.
West Coast Arborists, Inc.Customer Service Clerk West Coast Arborists, Inc.Customer Service ClerkAnaheim, CA$23.75–$29.43 / hourFacilitate contracting functions: Mapping, Underground Alert, Data Entry, Field book preparation, list preparation, filing, service alerts, public relations, errands, etc. Our reputation as professionals has allowed our company to grow each year, in turn creating a future of opportunity in the urban forestry industry.
RencataNewAdministrative Assistant RencataAdministrative AssistantNewport Beach, CAFull timeThis role is ideal for a proactive, highly organized, and detail-oriented professional who thrives in a fast-paced environment and is interested in long-term growth within the company. While pursuing a career in commercial real estate sales is not required, it is considered a plus.
Apro, LLCNewFood Service Associate Apro, LLCFood Service AssociateTarzana, CAThe Food Services Associate is primarily responsible for completing sales transactions within the establishment and performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities; performs all other responsibilities as directed by the business or as assigned by management. Physical abilities necessary: Ability to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.
Aroha TechnologiesCare Manager (Temporary) Aroha TechnologiesCare Manager (Temporary)Orange, CATemporaryContractorFull timeThe ideal candidate will have strong clinical assessment skills, experience in managed care or case management, and the ability to collaborate with interdisciplinary teams to improve member outcomes. Licensed Vocational Nurse (LVN), Licensed Marriage and Family Therapist (LMFT), or Master’s degree in Social Work, Gerontology, Public Health, or related field.
Fresenius Medical CareNewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNBellflower, CA$71,000–$166,000 / yearAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Fresenius Medical CareNewAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNSimi Valley, CA$111,197–$185,203 / yearConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.