POSITION SUMMARY: The Office Assistant is responsible for retrieving medical secretary voice messages and returning calls, scheduling appointments, directing calls to appropriate staff, setting up new patients, this includes new consults which consist of entering all patient demographic information prior to the office visit and mailing out a packet of paperwork for the patient to fill out prior to the scheduled visit, and working closely with the medical secretaries and staff. Assists other Medical Receptionists and Medical Secretaries as needed including covering hours, booking procedures with corresponding paperwork, pre-authorizations, COVID scheduling, faxing/scanning proper paperwork.