Monitor cleanliness, stock levels, safety issues, mechanical issues & aesthetics Understanding PCI compliancy and how to handle any safety concerns in the building (Accident Reports, TCAT, etc) Working knowledge of computer systems (including Microsoft® Word, Excel, POS System) and technology within the facility including troubleshooting and resolution of any issues(Vista, Cielo, etc) Preserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulations Process daily corporate office or supervisor requests via phone and email Coach and counsel associates and understand the procedures involved to do so Understanding the new hire process, necessary paperwork/documents and orientation process Perform other such duties as may be assigned by Director of Operations, District Director, General Manager and Manager *The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Job Requirements: Minimum 18 years of age Supervisory experience in a high volume movie theatre, retail or hospitality environment Possess strong interpersonal, verbal, and written communication skills Willing and motivated to learn new skills, tasks, and software systems to meet the changing demands of the industry Flexible work schedule that includes late evenings, weekends and holidays as dictated by business needs Ability to stay calm under pressure or during difficult situations Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.