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In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.

HOUR

Welcome to United Group Insurance. Were a local team serving the Red Oak community, focused on providing reliable coverage and dependable support to our clients.Were looking for a Customer Service Representative to join our office. In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.Salary Range: $20.00 - $25.00 per hour BenefitsHourly Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceDisability InsuranceMon-Fri ScheduleRetirement Plan Responsibilities Respond to customer inquiries via phone, email, and in-person with professionalism and clarity.Provide accurate information about our insurance products and services.Assist customers with policy changes, claims processing, and general account management.Resolve customer issues efficiently and effectively, ensuring a positive experience.Maintain detailed and accurate customer records.Collaborate with team members to achieve departmental goals.Identify opportunities to offer additional support or solutions to customers. Requirements High school diploma or equivalent.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Proficiency with basic computer applications and data entry.A friendly and patient demeanor.Ability to work effectively both independently and as part of a team.Previous customer service experience is a plus.

United Group Insurance

Customer Service Representative

Claims Processing

Communication Skills

Customer Support/Service

Dental Insurance

Detail Oriented

Insurance

Presentation/Verbal Skills

Problem Solving Skills

Resolve Customer Issues

Retirement Plan

Sales Management

Writing Skills

IdealTraits

To thrive as a Full-Time Teller at Community 1st Credit Union, you'll need a unique blend of skills that foster a member-centric approach and drive excellence in service. As a Full-Time Teller at Community 1st Credit Union, you can expect a fast-paced and engaging workday filled with opportunities to interact with members.

Join Community 1st Credit Union as a Full-Time Teller and become an integral part of our dynamic team at our Harlan branch. This role is not just about transactions; it's about crafting memorable member experiences and being a key problem solver for our valued members. Your passion for service will shine as you connect with members, build lasting relationships, and contribute to our reputation for excellence. No banking experience? No problem. We are looking for candidates with strong customer service experience, a positive attitude, and a willingness to learn. Our team will provide the training need to build a successful career with C1st.Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa.<h3 style="text-transform:uppercase">What it's like to be a FULL-TIME TELLER</h3>As a Full-Time Teller at Community 1st Credit Union, you can expect a fast-paced and engaging workday filled with opportunities to interact with members. Your primary responsibilities will include processing transactions, assisting members with their accounts, and providing exceptional member service. You will assist with inquiries, answer questions, and resolve any issues that arise with a problem-solving mindset.Your typical schedule will include weekdays, with the expectation of working 2-3 Saturdays a month. Saturday schedules concluding by noon. When scheduled for a Saturday, you will enjoy time off during the week to ensure a balanced work/life experience. Embrace the excitement of contributing to a member-focused environment, where every day brings the chance to make a genuine impact in our members' lives!<h3 style="text-transform:uppercase">Would you be a great FULL-TIME TELLER?</h3>To thrive as a Full-Time Teller at Community 1st Credit Union, you'll need a unique blend of skills that foster a member-centric approach and drive excellence in service. Exceptional communication skills are essential, as you will engage with diverse members daily, helping them navigate their financial needs. Strong problem-solving abilities will empower you to tackle challenges efficiently and provide effective solutions that resonate with our community. Attention to detail is crucial for accurately processing transactions and minimizing errors. A friendly demeanor paired with a high level of professionalism will create a welcoming atmosphere for our members.Additionally, having a passion for continuous learning and innovation will help you adapt to new approaches in delivering financial solutions. Your energy and enthusiasm will not only enhance the member experience but also contribute to a high-performance team dedicated to integrity and connectedness!<h3 style="text-transform:uppercase">Our team needs you!</h3>At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you.If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Community 1st Credit Union

Full-Time Teller

Banking Services

Credit Union

Customer Experience

Reimbursement

Transaction Processing/Management

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Customer Service Representative United Group Insurance

Full-Time Teller Community 1st Credit Union

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