Overview: The Senior Business Analyst leads requirements discovery, refinement, and validation activities across the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) product line to deliver secure, reliable, and effective Information Technology (IT) solutions that support the Department’s mission. Responsibilities: Serves as a key facilitator between business stakeholders, Product Owners, Agile teams, and end users—ensuring requirements are clear, testable, strategically aligned, and ready for execution and leads Human‑Centered Design (HCD) engagements, supports PI Planning, intake processes, and KPI/baseline development.