Fundraising, Marketing and Communications, Finance, International Operations, Human Resources, Legal, etc.) across Partners In Health geographies and teams to explore ways to increase efficiency, bolster application support, grow end user tool adoption, expand access to cross-functional data, and improve the ability of stakeholders to make data-driven decisions. Responsibilities: Application Support (35%): Provide helpdesk support and troubleshooting to end users for various operational systems such as, but not limited to, Serenic (MS Dynamics NAV), Vena, Jet Reports, Salesforce, HubSpot, Claude, MS Copilot, MS Office 365 Suite (Excel, Word, PowerPoint, etc.), SharePoint and Power BI, including permission management and system configuration.