The General Manager is the operator of the building — a floor-first leader who delivers strong opens, smooth service, clean closes, and disciplined controls, leading side-by-side with the AGM, Service Manager, and kitchen leadership. Own and report core KPIs — labor %, food COGS %, beverage COGS %, prime cost, comp/void %, sales trends/P-mix, staffing/turnover, training completion, and guest feedback — with clear action plans.