Collaborate with other Business Unit Managers and Eurofins leadership to optimize capabilities, capacity, customer service, cross-selling opportunities, investments, and overall company performance, and represent the business unit in customer, commercial, operational, strategic, and technical meetings as appropriate. Establish, monitor, and analyze key financial, commercial, and operational performance indicators, including revenue, profitability, sales pipeline, labor costs, productivity, turnaround time, quality, and customer performance, and take appropriate corrective action when performance is below expectations.