Must possess the ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy; ability to effectively respond to questions and complaints; good working knowledge of general office administration, and ability to work independent of direct daily supervision; ability to understand state and federal laws, rules and regulations as they apply to County Government; ability to adjust rapidly to fluctuating situations, and multiple simultaneous projects; ability to organize work, set priorities, meet critical deadlines, and follow up assignments with minimum direction; ability to work in compliance with departmental policies and procedures; ability to establish and maintain effective working relationships with coworkers, County employees, Elected/Appointed Officials, governmental representatives, constituents, outside agencies and the general public. SECTION III-JOB DIMENSIONSCONTACTSMust use tact when dealing with Elected/Appointed Officials, Division/Department Heads, County employees, group health providers, and the public regarding departmental operating issues.