WHAT ARE YOU GOING TO DO?* Ensure compliance with all U.S. customs laws, regulations, and rulings, including CBP, PGA (Partner Government Agencies), and related federal agencies* Develop, implement, and maintain customs brokerage compliance policies, procedures, and internal controls* Monitor regulatory changes and assess operational impact; lead implementation of new requirements* Act as primary point of contact for CBP, auditors, and government agencies during reviews, audits, and inquiries* Conduct internal customs compliance audits (entry accuracy, valuation, classification, origin, recordkeeping)* Manage corrective action plans for identified risks, errors, or violations* Oversee post-entry amendments, protests, disclosures, and penalty mitigation processes* Analyze compliance trends, KPIs, and risk indicators to proactively prevent violations* Provide compliance guidance to customs brokers, operations teams, and trade professionals* Review and approve complex customs issues, including classification, valuation, FTAs, AD/CVD, and special programs* Support client onboarding by assessing compliance readiness and documentation requirements* Develop and deliver customs compliance training for employees, brokers, and stakeholders* Mentor and support brokerage compliance staff or analysts* Promote a strong compliance culture across the organization* Maintain accurate compliance records in accordance with CBP recordkeeping requirements* Prepare reports for leadership on compliance status, risks, and audit outcomes* Support management in responding to regulatory findings and enforcement actions* Other duties as assignedWHAT ARE WE LOOKING FOR?Education & Experience* Bachelor's degree in Business, Supply Chain, International Trade, or a related field (or equivalent experience)* 5-8+ years of experience in customs brokerage, trade compliance, or import/export operations* Prior experience managing or leading customs compliance programs strongly preferred* Licensed U.S. Customs Broker (LCB) highly preferred* CCS (Certified Customs Specialist), CTCS, or similar trade compliance certifications a plusKnowledge & Skills* In-depth knowledge of U.S. customs laws, CBP regulations, and trade compliance requirements* Strong understanding of tariff classification (HTSUS), valuation, country of origin, and FTAs* Experience with CBP audits, Focused Assessments, informed compliance reviews, and disclosures* High attention to detail with strong analytical and problem-solving skills* Ability to interpret and apply complex regulations in a business environment* Strong written and verbal communication skills, including regulatory correspondence* Proficiency with customs brokerage systems and compliance tools* Ability to manage multiple priorities in a fast-paced, regulated environment* Internal: Brokerage teams, trade compliance, operations, legal, finance, and leadership* External: U.S. Customs and Border Protection, government agencies, clients, and industry partnersWHAT DO WE HAVE TO OFFER?With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. Starting Compensation Range: $108,910-$136,138 + Opportunity to BonusYOUR ROLEThe Customs Brokerage Compliance Manager is responsible for ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and all applicable import/export laws.