Primary responsibilities include: Supporting knowledge management and documentation maintenance; Implementing a Document Review Panel and maintaining the panel charter; Supporting Program Management functions and build processes; Assisting in analyzing problems to determine technical solutions and automation options; Conducting technical research, analysis and writing responses for government-provided high-priority data calls to create representations/characterizations of strategy alignment, resource allocations, discrepancies and gaps, and organizational accomplishments; Assisting in the design, maintenance and update of documents to include web-based resources, PowerPoint, SharePoint, aliases and SiteWorks; Supporting documentation creation, updates, and reporting to be readily accessed that is compliant with Agency security and documentation policies; Providing analytic support to evaluate and identify gaps and inefficiencies in cyber operations and strategies; Collecting, recording, and transcribing data in support of identifying the root cause in performance shortfalls and will consult in using process improvement techniques to drive performance and quality; Facilitating and orchestrating group participation and conducting interviews while supporting enterprise-wide integration of process improvement and documentation efforts; Providing timely and accurate responses to requests for assistance, information, products, or services; Evaluating existing processes to address problems with process workflows, organizational structure and alignment, and planning; and. Experience is to include, within the past ten (10) years, five (5) years' experience in facilitation, training, methodology development and evaluation, process engineering across all phases of acquisition identifying best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices; Knowledge of process engineering, operational procedures, and workflows/requirements analysis; Experience in documenting processes and process improvement; Experience in SharePoint, Confluence, and documentation management; and.