These promotional events may include, but are not limited Page 1 of 5 Assistant Director of Graduate Admissions Revised: February 4, 2021 to, arranging speaking engagements for faculty, presentations at local business/professional organizations, and information sessions on campus and virtual events. A successful AD exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including phone calls, emails, information sessions, and other events, both virtual and in person.